436th Medical Group - Dover Air Force Base

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About

The 436th Medical Group is responsible for providing a full spectrum of healthcare and patient-centered treatment for the men and women of Dover Air Force Base and more than 11,000 TRICARE beneficiaries. The 436th Medical Group also supports the unique mission of the Air Force Mortuary Affairs Operations Center. This mission is a 24-hour operation of returning America’s fallen heroes home, preparing them for their final resting place, and ensuring families have the support they need during this critical time.

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Medical Care

Pharmacy is located inside the MTF, on the first floor, behind the main entrance front desk.
Hours of Operation: 0730-1700
Phone Numbers: (302) 677-2533 or (800) 831-7944; the Pharmacy can also be reached through the appointment line through the appropriate menu prompts.
http://www.airforcemedicine.af.mil/MTF/Dover/Fill-and-Manage-Prescriptions/

Health Benefits Adviser: (302) 677-2530
Dental Clinic: (302) 677-2200
Hospital/Medical Treatment Facility: (302) 677-2567

Tricare Numbers
Nurse Advice Hotline TRICARE- (800) 874-2273 Opt 1
Primary Care Appointments- (800) 600-9332
TRICARE for Life- (866) 773-0404

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Tricare partners with United Healthcare Military & Veterans as its regional contractor in the Western United States to provide health care services and support to beneficiaries.

Home TRICARE:
https://www.tricare.mil

Tricare Home Page allows access to Enroll in or Purchase a Plan, File or Check a Claim, View Referrals, Find a Health Care Provider, Change Your Primary Care Manager, Compare Plans, Manage Prescriptions and much more.

Nurse Advice Line TRICARE: (800) 874-2273 Opt 1.

The Nurse Advice Line is available to all TRICARE beneficiaries in the U.S., except those enrolled in US Family Health Plan. You can call the Nurse Advice Line 24/7, at no cost to you, to talk to a registered nurse who can: Answer your urgent care questions.

New to TRICARE:
https://www.tricare.mil/Plans/New

Learn more about TRICARE- Watch an overview video & take free public TRICARE courses online.

TRICARE Online:
https://www.tricareonline.com/

You can make Primary Care appointments, check lab results and even order your pharmacy refills using TOL, 24 hours a day, 7 days a week.
Contact: (800) 600-9332

TRICARE For Life:
https://www.tricare.mil/tfl
Contact- (866) 773-0404

TRICARE for Life is your Medicare-wraparound coverage for TRICARE-eligible beneficiaries who have Medicare Part A and B. TRICARE for Life beneficiaries can receive care at military hospitals and clinics, but only on a space-available basis.

TRICARE Pharmacy Program:
https://www.tricare.mil/pharmacy

The TRICARE Pharmacy Program provides the prescription drugs you need, when you need them, in a safe, easy, and affordable way.

Customer Service Community Directory:
https://www.tricare.mil/bcacdcao/

The directory helps you connect with a Beneficiary Counseling and Assistance Coordinator (BCAC), Debt Collection Assistance Officer (DCAO), or other member of the customer service community. If you have questions or issues specific to a single clinic or hospital, contact someone listed for that facility.

You may contact any customer service community representative for general TRICARE issues.

Must be registered in the DEERS program to be eligible for TRICARE
Defense Enrollment Eligibility Reporting System:
https://www.tricare.mil/deers