Joint Base Elmendorf-Richardson Hospital - 673d Medical Group

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5955 Zeamer Ave
Anchorage, AK 99506
(907) 580-2778

About

The 673d Medical Group is a 55-bed military/8 operating room treatment facility (MTF) providing primary and subspecialty, outpatient and inpatient care to 159K DoD and VA beneficiaries. This Joint Venture hospital is a primary referral center for Alaska.

It supports global engagement through multiple Expeditionary Medical Support elements, Critical Care Air Transport Teams, and casualty reception with mission capability of expanding to 170 beds, and a 100-bed En-Route Patient Staging System. As a Joint Venture facility, 673 MDG is recognized throughout the nation for our partnership with the Alaska Department of Veteran Affairs. We continually explore ways in which we can collaborate and integrate services to provide more effective and efficient healthcare.

673d Medical Group Appointment Line is open Monday to Friday, 6:30 a.m. – 4:30 p.m. hrs, except Federal Holidays.  It can be reached by dialing (907) 580-2778.

TRICARE Telephone Appointment System Guide (907-580-2778)
Appointment Speed Dial: The chart below provides the numerical sequence to push when obtaining an appointment in the 673rd Medical group. Just follow the easy steps below to reach your desired clinic or service.

(Source: http://www.airforcemedicine.af.mil/MTF/Joint-Base-Elmendorf-Richardson/About-Us/)

Medical Care

Tricare Numbers
Nurse Advice Hotline TRICARE- (800) 874-2273 Opt 1
Primary Care Appointments- (800) 600-9332
TRICARE for Life- (866) 773-0404


TRICARE
Tricare partners with United Healthcare Military & Veterans as its regional contractor in the Western United States to provide health care services and support to beneficiaries.

Home TRICARE:
https://www.tricare.mil

Tricare Home Page allows access to Enroll in or Purchase a Plan, File or Check a Claim, View Referrals, Find a Health Care Provider, Change Your Primary Care Manager, Compare Plans, Manage Prescriptions and much more.

Nurse Advice Line TRICARE: (800) 874-2273 Opt 1.

The Nurse Advice Line is available to all TRICARE beneficiaries in the U.S., except those enrolled in US Family Health Plan. You can call the Nurse Advice Line 24/7, at no cost to you, to talk to a registered nurse who can: Answer your urgent care questions.

New to TRICARE:
https://www.tricare.mil/Plans/New

Learn more about TRICARE- Watch an overview video & take free public TRICARE courses online.

TRICARE Online:
https://www.tricareonline.com/

You can make Primary Care appointments, check lab results and even order your pharmacy refills using TOL, 24 hours a day, 7 days a week.
Contact: (800) 600-9332

TRICARE For Life:
https://www.tricare.mil/tfl
Contact- (866) 773-0404

TRICARE for Life is your Medicare-wraparound coverage for TRICARE-eligible beneficiaries who have Medicare Part A and B. TRICARE for Life beneficiaries can receive care at military hospitals and clinics, but only on a space-available basis.

TRICARE Pharmacy Program:
https://www.tricare.mil/pharmacy

The TRICARE Pharmacy Program provides the prescription drugs you need, when you need them, in a safe, easy, and affordable way.

Customer Service Community Directory:
https://www.tricare.mil/bcacdcao/

The directory helps you connect with a Beneficiary Counseling and Assistance Coordinator (BCAC), Debt Collection Assistance Officer (DCAO), or other member of the customer service community. If you have questions or issues specific to a single clinic or hospital, contact someone listed for that facility.

You may contact any customer service community representative for general TRICARE issues.

Must be registered in the DEERS program to be eligible for TRICARE
Defense Enrollment Eligibility Reporting System:
https://www.tricare.mil/deers

Base Listings

The numbers for Fairchild Air Force Base have low accuracy due to its unique utilization. Entire companies are rotated through on a regular basis, so large portions of the phone directory are subject to change without notice. Please contact the base operator at (509) 247-1212 if you experience any difficulty reaching your desired contact.

Name Level Name Phone
Patient Advocate Joint Base Elmendorf-Richardson Hospital (907) 580-3128
Central Appointments Joint Base Elmendorf-Richardson Hospital (907) 580-2778
Allergy and Immunizations Joint Base Elmendorf-Richardson Hospital (907) 580-2008
Audiology Joint Base Elmendorf-Richardson Hospital (907) 580-0346
EFMP Joint Base Elmendorf-Richardson Hospital (907) 580-4609
Family Health- Appointment Line Joint Base Elmendorf-Richardson Hospital (907) 580-2778
Flight Medicine Joint Base Elmendorf-Richardson Hospital (907) 551-4006
Internal Medicine Joint Base Elmendorf-Richardson Hospital (907) 580-2778
Optometry Flight Joint Base Elmendorf-Richardson Hospital (907) 580-1150
Pediactric Clinic Joint Base Elmendorf-Richardson Hospital (907) 580-2778
Women's Health Clinic Joint Base Elmendorf-Richardson Hospital (907) 580-5808
Labor & Delivery Joint Base Elmendorf-Richardson Hospital (907) 580-1602
Postpartum or Perinatal Unit Joint Base Elmendorf-Richardson Hospital (907) 580-1401
Perinatal Lactation Consultant Joint Base Elmendorf-Richardson Hospital (907) 580-1401
Pediatric Clinic Joint Base Elmendorf-Richardson Hospital (907) 580-2908
Pharmacy Joint Base Elmendorf-Richardson Hospital (907) 580-3012
24 Hour Refiills Joint Base Elmendorf-Richardson Hospital (907) 580-1170
Public Health Joint Base Elmendorf-Richardson Hospital (907) 580-4014
Refractive Surgery Joint Base Elmendorf-Richardson Hospital (907) 580-2020