78th Medical Group

655 Seventh Street, Bldg 700
Robins AFB, GA 31098
1 (478) 327-7850


The 78th Medical Group supports the war and peacetime mission of the 78th Air Base Wing, Warner Robins Air Logistics Center, and over 30 associate units representing six major commands. The Group Consist of a diverse military healthcare facility with over 470 personnel assigned to four squadrons providing healthcare for over 47,000 military and civilian personnel. Additionally, the 78th MDG has the second largest Occupational and Bioenvironmental operations in the Air Force supporting 22,000 personnel. The 78th MDG is accredited by The Joint Commission and fully supports medical readiness for 6,500 military personnel.

Medical Care

Tricare Numbers
Nurse Advice Hotline TRICARE: (800) 874-2273 Opt 1
Primary Care Appointments: (800) 600-9332
TRICARE for Life: (866) 773-0404

Tricare partners with United Healthcare Military & Veterans as its regional contractor in the Western United States to provide health care services and support to beneficiaries.


Tricare Home Page allows access to Enroll in or Purchase a Plan, File or Check a Claim, View Referrals, Find a Health Care Provider, Change Your Primary Care Manager, Compare Plans, Manage Prescriptions and much more.

Nurse Advice Line TRICARE: (800) 874-2273 Opt 1.

The Nurse Advice Line is available to all TRICARE beneficiaries in the U.S., except those enrolled in US Family Health Plan. You can call the Nurse Advice Line 24/7, at no cost to you, to talk to a registered nurse who can: Answer your urgent care questions.


Learn more about TRICARE- Watch an overview video & take free public TRICARE courses online.


You can make Primary Care appointments, check lab results and even order your pharmacy refills using TOL, 24 hours a day, 7 days a week.
Contact: (800) 600-9332

Contact- (866) 773-0404

TRICARE for Life is your Medicare-wraparound coverage for TRICARE-eligible beneficiaries who have Medicare Part A and B. TRICARE for Life beneficiaries can receive care at military hospitals and clinics, but only on a space-available basis.

TRICARE Pharmacy Program:

The TRICARE Pharmacy Program provides the prescription drugs you need, when you need them, in a safe, easy, and affordable way.

Customer Service Community Directory:

The directory helps you connect with a Beneficiary Counseling and Assistance Coordinator (BCAC), Debt Collection Assistance Officer (DCAO), or other member of the customer service community. If you have questions or issues specific to a single clinic or hospital, contact someone listed for that facility.

You may contact any customer service community representative for general TRICARE issues.

Must be registered in the DEERS program to be eligible for TRICARE
Defense Enrollment Eligibility Reporting System:

Base Listings

The numbers for Fairchild Air Force Base have low accuracy due to its unique utilization. Entire companies are rotated through on a regular basis, so large portions of the phone directory are subject to change without notice. Please contact the base operator at (509) 247-1212 if you experience any difficulty reaching your desired contact.

NameLevel NamePhone
Audiology 78th Medical Group 1 (478) 327-7611
Bioenvironmental Engineering 78th Medical Group 1 (478) 327-7555
Bioenvironmental Engineering-After Hours 78th Medical Group 1 (478) 957-2990
Clinical Medical Management 78th Medical Group 1 (478) 327-7910
Customer Service 78th Medical Group 1 (478) 327-8475
Dental 78th Medical Group 1 (478) 327-8056
Exceptional Family Member Program 78th Medical Group 1 (478) 327-8415
Special Needs Coordinator 78th Medical Group 1 (478) 327-2988
Family Health 78th Medical Group 1 (478) 327-7850
Flight Medicine 78th Medical Group 1 (478) 327-7758
Hearing Conversation Clinic 78th Medical Group 1 (478) 327-7615
Immunizations 78th Medical Group 1 (478) 327-7921
Laboratory 78th Medical Group 1 (478) 327-7930
Mental Health 78th Medical Group 1 (478) 327-8398
Occupational Medicine Services 78th Medical Group 1 (478) 327-7591
Optometry Clinic 78th Medical Group 1 (478) 327-8352
Outpatient Records 78th Medical Group 1 (478) 327-7774
Pediatrics-Refill Pharmacy 78th Medical Group 1 (478) 327-8150
Pediatrics-Referral Management 78th Medical Group 1 (478) 327-8020
Pharmacy 78th Medical Group 1 (478) 327-8150
Physical Therapy 78th Medical Group 1 (478) 327-7798
Public Health 78th Medical Group 1 (478) 327-8019
Radiology/Diagnostic Imaging 78th Medical Group 1 (478) 327-8184
Womans Health 78th Medical Group 1 (478) 327-8040
Womans Health 78th Medical Group 1 (478) 327-7731