82nd Medical Group - Sheppard AFB

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149 Hart Street
Sheppard Air Force Base, TX 76311
(940) 676-2273


The Family Practice Clinic at Sheppard AFB is open Monday through Friday, 7:30 a.m. to 6 p.m., Saturday, 7:30 a.m. to noon and closed on Sunday. Patients are seen by appointment only. Family Practice Clinic focuses on comprehensive primary care. Primary care managers (PCMs) will see patients to facilitate their care and coordinate with other medical resources as necessary to ensure proper treatment.

Family members have full access to the health resources of the 82nd Medical Group Clinic. A parent or legal guardian must be present and give consent before a child under the age of 18 can receive medical treatment for even minor conditions.

Medical Care

Frequently called numbers
Appointments: (940) 676-1847
Dental Clinic: (940) 676-4474

Tricare Numbers
Nurse Advice Hotline TRICARE: (800) 874-2273 Opt 1
Primary Care Appointments: (800) 600-9332
TRICARE for Life: (866) 773-0404

Tricare partners with United Healthcare Military & Veterans as its regional contractor in the Western United States to provide health care services and support to beneficiaries.


Tricare Home Page allows access to Enroll in or Purchase a Plan, File or Check a Claim, View Referrals, Find a Health Care Provider, Change Your Primary Care Manager, Compare Plans, Manage Prescriptions and much more.

Nurse Advice Line TRICARE: (800) 874-2273 Opt 1.

The Nurse Advice Line is available to all TRICARE beneficiaries in the U.S., except those enrolled in US Family Health Plan. You can call the Nurse Advice Line 24/7, at no cost to you, to talk to a registered nurse who can: Answer your urgent care questions.


Learn more about TRICARE- Watch an overview video & take free public TRICARE courses online.


You can make Primary Care appointments, check lab results and even order your pharmacy refills using TOL, 24 hours a day, 7 days a week.
Contact: (800) 600-9332

Contact- (866) 773-0404

TRICARE for Life is your Medicare-wraparound coverage for TRICARE-eligible beneficiaries who have Medicare Part A and B. TRICARE for Life beneficiaries can receive care at military hospitals and clinics, but only on a space-available basis.

TRICARE Pharmacy Program:

The TRICARE Pharmacy Program provides the prescription drugs you need, when you need them, in a safe, easy, and affordable way.

Customer Service Community Directory:

The directory helps you connect with a Beneficiary Counseling and Assistance Coordinator (BCAC), Debt Collection Assistance Officer (DCAO), or other member of the customer service community. If you have questions or issues specific to a single clinic or hospital, contact someone listed for that facility.

You may contact any customer service community representative for general TRICARE issues.

Must be registered in the DEERS program to be eligible for TRICARE
Defense Enrollment Eligibility Reporting System:

Base Listings

The numbers for Fairchild Air Force Base have low accuracy due to its unique utilization. Entire companies are rotated through on a regular basis, so large portions of the phone directory are subject to change without notice. Please contact the base operator at (509) 247-1212 if you experience any difficulty reaching your desired contact.

Name Level Name Phone
Pharmacy 82nd Medical Group – Sheppard AFB (940) 676-6310
Patient Advocate Base Operation Medical Cell (940) 676-0306
Permanent Party Overseas Clearance Base Operation Medical Cell (940) 676-5958
Student Overseas Clearance/Reclass Base Operation Medical Cell (940) 676-3795
Permanent Party Retraining Base Operation Medical Cell (940) 676-5958
PHA Base Operation Medical Cell (940) 676-3610
PHA Base Operation Medical Cell (940) 676-3602
Admin Seperations (SHPE)/Retirement Base Operation Medical Cell (940) 676-3599
422/469 Profile Base Operation Medical Cell (940) 676-5958
PRP Base Operation Medical Cell (940) 676-5970
Phone & Patient Advocate Chattler Family Advocacy (940) 676-2271
Main Phone & Patient Advocate Dental (940) 676-4474
After Hours Dental (940) 676-2273
Phone & Patient Advocate Diagnostic Imaging (940) 676-6276
Flt Chief Diagnostic Imaging (940) 676-6029
Main Office Exceptional Family Member Program (940) 676-1211
Patient Advocate Exceptional Family Member Program (940) 676-3019
Family Member Relocation Coordinator A&FRC Exceptional Family Member Program (940) 676-4358
Family Health Family Health (940) 676-2273
Phone & Patient Advocate Family Health (940) 676-6855
Appointments Family Health (940) 676-1847
Phone & Patient Advocate Flight Medicine (940) 676-6509
Flt Chief Flight Medicine (940) 676-1223
Alcohol and Drug Abuse Prevention and Treatment (ADAPT) Healthcare Services (940) 676-6155
Beneficiary Support Healthcare Services (940) 676-6194
Family Readiness & Support Healthcare Services (940) 676-4358
Health Promotions Healthcare Services (940) 676-6003
Immunizations Healthcare Services (940) 676-3757
Optometry Healthcare Services (940) 676-6243
Outpatient Records Healthcare Services (940) 676-3771
Oversease Clearances Healthcare Services (940) 676-3774
Patient Advocate Healthcare Services (940) 676-3148
Radiology Healthcare Services (940) 676-6276
New Parent Support Healthcare Services (940) 676-7239
Phone & Patient Advocate Internal Medicine (940) 676-4472
Phone & Patient Advocate Laboratory (940) 676-6254
Managed Care Managed Care (Travel, Beneficiary Councelor and Referral Management) (940) 676-1239
TOPA Flt/CC & Patient Advocate Number Managed Care (Travel, Beneficiary Councelor and Referral Management) (940) 676-3019
Managed Care NCOIC Managed Care (Travel, Beneficiary Councelor and Referral Management) (940) 676-3020
Referral Management Managed Care (Travel, Beneficiary Councelor and Referral Management) (940) 676-3015
Active Duty/Dependent Travel Managed Care (Travel, Beneficiary Councelor and Referral Management) (940) 676-1239
Beneficiary Counselor Managed Care (Travel, Beneficiary Councelor and Referral Management) (940) 676-6194
HIPPA Privacy Officer Managed Care (Travel, Beneficiary Councelor and Referral Management) (940) 676-1356
Urgent Care/Nurse Advice Line Managed Care (Travel, Beneficiary Councelor and Referral Management) (940) 676-2273
Phone & Patient Advocate Mental Health (940) 676-6075
Release of Information Patient Administration Office (940) 676-3765
Patient Administration Office Patient Administration Office (940) 676-3774
Patient Advocate Patient Administration Office (940) 676-8744
MEB/PEBLO Patient Administration Office (940) 676-3775
MEB/PEBLO Patient Administration Office (940) 676-6199