Baltimore VA Medical Center

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10 North Greene Street
Baltimore, MD 21201
1 (410) 605-7000

About

The Veterans Affairs (VA) Maryland Health Care System is a dynamic and progressive health care organization that is dedicated to providing quality, compassionate and accessible care and service to Maryland’s Veterans. The Baltimore, Loch Raven and Perry Point VA Medical Centers, in addition to five community-based outpatient clinics, all work together to form this comprehensive health care delivery system. Nationally recognized for its outstanding clinical services and state-of-the-art technology, the VA Maryland Health Care System is proud of its reputation as a leader in Veterans’ health care, research, and education.

The health care system is known for providing comprehensive service to Veterans across the state, including medical, surgical, rehabilitative, neurological, primary, mental health and long-term care on both an inpatient and outpatient basis. As a leader in education, the VA Maryland Health Care System prides itself on an active affiliation with the University of Maryland School of Medicine and other local colleges and universities. Over 1,100 residents, interns, and students from various disciplines are trained throughout the health care system each year. Additionally, most of the physicians who work for the VA Maryland Health Care System hold dual appointments at the University of Maryland School of Medicine. This partnership allows the health care system to offer Veterans the latest clinical practices and procedures available.

The VA Maryland Health Care System is a member of the VA Capitol Health Care Network, which also includes VA Medical Centers in Washington, DC, and West Virginia. As a part of this larger organization, Veterans are able to benefit from the sharing of staff, resources, and services across the Network.


Medical Care

Tricare Numbers
Nurse Advice Hotline TRICARE: (800) 874-2273 Opt 1
Primary Care Appointments: (800) 600-9332
TRICARE for Life: (866) 773-0404


TRICARE
Tricare partners with United Healthcare Military & Veterans as its regional contractor in the Western United States to provide health care services and support to beneficiaries.

Home TRICARE:
https://www.tricare.mil

Tricare Home Page allows access to Enroll in or Purchase a Plan, File or Check a Claim, View Referrals, Find a Health Care Provider, Change Your Primary Care Manager, Compare Plans, Manage Prescriptions and much more.

Nurse Advice Line TRICARE: (800) 874-2273 Opt 1.

The Nurse Advice Line is available to all TRICARE beneficiaries in the U.S., except those enrolled in US Family Health Plan. You can call the Nurse Advice Line 24/7, at no cost to you, to talk to a registered nurse who can: Answer your urgent care questions.

New to TRICARE:
https://www.tricare.mil/Plans/New

Learn more about TRICARE- Watch an overview video & take free public TRICARE courses online.

TRICARE Online:
https://www.tricareonline.com/

You can make Primary Care appointments, check lab results and even order your pharmacy refills using TOL, 24 hours a day, 7 days a week.
Contact: (800) 600-9332

TRICARE For Life:
https://www.tricare.mil/tfl
Contact- (866) 773-0404

TRICARE for Life is your Medicare-wraparound coverage for TRICARE-eligible beneficiaries who have Medicare Part A and B. TRICARE for Life beneficiaries can receive care at military hospitals and clinics, but only on a space-available basis.

TRICARE Pharmacy Program:
https://www.tricare.mil/pharmacy

The TRICARE Pharmacy Program provides the prescription drugs you need, when you need them, in a safe, easy, and affordable way.

Customer Service Community Directory:
https://www.tricare.mil/bcacdcao/

The directory helps you connect with a Beneficiary Counseling and Assistance Coordinator (BCAC), Debt Collection Assistance Officer (DCAO), or other member of the customer service community. If you have questions or issues specific to a single clinic or hospital, contact someone listed for that facility.

You may contact any customer service community representative for general TRICARE issues.

Must be registered in the DEERS program to be eligible for TRICARE
Defense Enrollment Eligibility Reporting System:
https://www.tricare.mil/deers

Base Listings

The numbers for Fairchild Air Force Base have low accuracy due to its unique utilization. Entire companies are rotated through on a regular basis, so large portions of the phone directory are subject to change without notice. Please contact the base operator at (509) 247-1212 if you experience any difficulty reaching your desired contact.

Name Level Name Phone
Agent Orange Registry Health Exam VA Maryland Health Care System-Baltimore VA Medical Center 1 (800) 463-6295 ext: 7325
Appointment Call Center VA Maryland Health Care System-Baltimore VA Medical Center 1 (800) 463-6295 ext: 7333
Automated Appointment Line VA Maryland Health Care System-Baltimore VA Medical Center 1 (800) 463-6295 ext: 7395
Baltimore VA Medical Center VA Maryland Health Care System-Baltimore VA Medical Center 1 (410) 605-7000
Baltimore VA Medical Center VA Maryland Health Care System-Baltimore VA Medical Center 1 (800) 463-6295
Beneficiary Travel VA Maryland Health Care System-Baltimore VA Medical Center 1 (800) 463-6295 ext: 7318
Billing Information VA Maryland Health Care System-Baltimore VA Medical Center 1 (866) 393-0006
Burial Information and Benefits VA Maryland Health Care System-Baltimore VA Medical Center 1 (410) 644-9696
Care in the Community VA Maryland Health Care System-Baltimore VA Medical Center 1 (800) 949-1003 ext: 6924
Caregiver Support VA Maryland Health Care System-Baltimore VA Medical Center 1 (410) 605-7000 ext: 4143
Chaplain Service - Baltimore VA Medical Center VA Maryland Health Care System-Baltimore VA Medical Center 1 (410) 605-7070
Chaplain Service - Baltimore VA Medical Center VA Maryland Health Care System-Baltimore VA Medical Center 1 (800) 463-6295 ext: 7070
Choice Program VA Maryland Health Care System-Baltimore VA Medical Center 1 (866) 606-8198
Choice Program Billing VA Maryland Health Care System-Baltimore VA Medical Center 1 (877) 881-7618
Community Residential Care Program VA Maryland Health Care System-Baltimore VA Medical Center 1 (800) 949-1003 ext: 5969
Community Resource and Referral Center VA Maryland Health Care System-Baltimore VA Medical Center 1 (410) 637-3246
Compensation & Pension Examinations VA Maryland Health Care System-Baltimore VA Medical Center 1 (800) 827-1000
Dental Services - Baltimore VA Medical Center VA Maryland Health Care System-Baltimore VA Medical Center 1 (410) 605-7056
Eligibility & Enrollment VA Maryland Health Care System-Baltimore VA Medical Center 1 (410) 605-7324
Eligibility & Enrollment VA Maryland Health Care System-Baltimore VA Medical Center 1 (800) 463-6295 ext: 7324
Fee Service - Non-VA Health Care Billing VA Maryland Health Care System-Baltimore VA Medical Center 1 (410) 642-2411 ext: 6980
Fee Service - Non-VA Health Care Billing VA Maryland Health Care System-Baltimore VA Medical Center 1 (800) 949-1003 ext: 6980
Former Prisoner of War (POW) Advocate VA Maryland Health Care System-Baltimore VA Medical Center 1 (410) 605-7000 ext: 4120
Former Prisoner of War (POW) Advocate VA Maryland Health Care System-Baltimore VA Medical Center 1 (800) 463-6295 ext: 4120
Geriatric Research, Education and Clinical Center VA Maryland Health Care System-Baltimore VA Medical Center 1 (800) 463-6295 ext: 7183
Homeless Veterans Program - Baltimore VA Medical Center VA Maryland Health Care System-Baltimore VA Medical Center 1 (410) 637-1342
Hospitalist Section VA Maryland Health Care System-Baltimore VA Medical Center 1 (410) 605-7000
Lesbian,Gay,Bisexual,T Veteran Care Coordinator VA Maryland Health Care System-Baltimore VA Medical Center 1 (410) 637-1286
Legionella Monitoring VA Maryland Health Care System-Baltimore VA Medical Center 1 (800) 949-1003 ext: 6554
Long-Term Care Information Line VA Maryland Health Care System-Baltimore VA Medical Center 1 (800) 949-1003 ext: 1121
MS Center of Excellence - East VA Maryland Health Care System-Baltimore VA Medical Center 1 (410) 605-7480
MS Center of Excellence - East VA Maryland Health Care System-Baltimore VA Medical Center 1 (800) 463-6295 ext: 7480
Medical Records: Release of Information - Baltimore VA Medical Center VA Maryland Health Care System-Baltimore VA Medical Center 1 (800) 463-6295 ext: 7348
Mental Health - Baltimore VA Medical Center VA Maryland Health Care System-Baltimore VA Medical Center 1 (410) 605-7309
Mental Illness Research, Education and Clinical Center VA Maryland Health Care System-Baltimore VA Medical Center 1 (410) 637-1850
Military Sexual Trauma (MST) Coordinator VA Maryland Health Care System-Baltimore VA Medical Center 1 (410) 642-2411 ext: 5894
Military Sexual Trauma (MST) Coordinator VA Maryland Health Care System-Baltimore VA Medical Center 1 (800) 949-1003 ext: 5894
MyHealtheVet VA Maryland Health Care System-Baltimore VA Medical Center 1 (800) 463-6295 ext: 7045
Patient Advocates - Baltimore VA Medical Center VA Maryland Health Care System-Baltimore VA Medical Center 1 (800) 463-6295 ext: 7099
Patient Safety Hotline VA Maryland Health Care System-Baltimore VA Medical Center 1 (410) 605-7207
Pharmacy - Baltimore VA Medical Center VA Maryland Health Care System-Baltimore VA Medical Center 1 (800) 463-6295 ext: 7395
Prescription Refill Information VA Maryland Health Care System-Baltimore VA Medical Center 1 (800) 463-6295 ext: 7395
Privacy Office - Baltimore VA Medical Center VA Maryland Health Care System-Baltimore VA Medical Center 1 (410) 605-7000 ext: 3152
Privacy Office - Baltimore VA Medical Center VA Maryland Health Care System-Baltimore VA Medical Center 1 (800) 463-6295 ext: 3152
Public and Community Relations - Baltimore VA VA Maryland Health Care System-Baltimore VA Medical Center 1 (410) 605-7000 ext: 7101
Public and Community Relations - Baltimore VA VA Maryland Health Care System-Baltimore VA Medical Center 1 (410) 605-7000 ext: 7098
Returning Veterans VA Maryland Health Care System-Baltimore VA Medical Center 1 (800) 463-6295 ext: 7259
Smoking Cessation Services VA Maryland Health Care System-Baltimore VA Medical Center 1 (800) 463-6295 ext: 4989
Smoking Cessation Services VA Maryland Health Care System-Baltimore VA Medical Center 1 (410) 605-7000 ext: 4989
Telephone Care Line VA Maryland Health Care System-Baltimore VA Medical Center 1 (800) 865-2441