Central Alabama VA Health Care System-East Campus

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2400 Hospital Road
Tuskegee, AL 36083
1 (334) 727-0550

About

CAVHCS was established January 1, 1997, from the merger of the Montgomery and Tuskegee VA Medical Centers, which are approximately 40 miles apart. Along with two community-based outpatient clinics, these four sites serve more than 134,000 veterans living in a 43-county area of Georgia and Alabama.

Community-Based Outpatient Clinics
In addition to our main facilities in Montgomery and Tuskegee, we offer services in three community-based outpatient clinics. These clinics are located in —

Columbus, GA
Dothan, AL
Dothan Mental Health Clinic
Wiregrass Clinic
Integrity: Act with high moral principle. Adhere to the highest professional standards. Maintain the trust and confidence of all with whom I engage.

Commitment: Work diligently to serve Veterans and other beneficiaries. Be driven by an earnest belief in VA’s mission. Fulfill my individual responsibilities and organizational responsibilities.

Advocacy: Be truly Veteran-centric by identifying, fully considering, and appropriately advancing the interests of Veterans and other beneficiaries.

Respect: Treat all those I serve and with whom I work with dignity and respect. Show respect to earn it.

Excellence: Strive for the highest quality and continuous improvement. Be thoughtful and decisive in leadership, accountable for my actions, willing to admit mistakes, and rigorous in correcting them.


Medical Care

Tricare Numbers
Nurse Advice Hotline TRICARE: (800) 874-2273 Opt 1
Primary Care Appointments: (800) 600-9332
TRICARE for Life: (866) 773-0404


TRICARE
Tricare partners with United Healthcare Military & Veterans as its regional contractor in the Western United States to provide health care services and support to beneficiaries.

Home TRICARE:
https://www.tricare.mil

Tricare Home Page allows access to Enroll in or Purchase a Plan, File or Check a Claim, View Referrals, Find a Health Care Provider, Change Your Primary Care Manager, Compare Plans, Manage Prescriptions and much more.

Nurse Advice Line TRICARE: (800) 874-2273 Opt 1.

The Nurse Advice Line is available to all TRICARE beneficiaries in the U.S., except those enrolled in US Family Health Plan. You can call the Nurse Advice Line 24/7, at no cost to you, to talk to a registered nurse who can: Answer your urgent care questions.

New to TRICARE:
https://www.tricare.mil/Plans/New

Learn more about TRICARE- Watch an overview video & take free public TRICARE courses online.

TRICARE Online:
https://www.tricareonline.com/

You can make Primary Care appointments, check lab results and even order your pharmacy refills using TOL, 24 hours a day, 7 days a week.
Contact: (800) 600-9332

TRICARE For Life:
https://www.tricare.mil/tfl
Contact- (866) 773-0404

TRICARE for Life is your Medicare-wraparound coverage for TRICARE-eligible beneficiaries who have Medicare Part A and B. TRICARE for Life beneficiaries can receive care at military hospitals and clinics, but only on a space-available basis.

TRICARE Pharmacy Program:
https://www.tricare.mil/pharmacy

The TRICARE Pharmacy Program provides the prescription drugs you need, when you need them, in a safe, easy, and affordable way.

Customer Service Community Directory:
https://www.tricare.mil/bcacdcao/

The directory helps you connect with a Beneficiary Counseling and Assistance Coordinator (BCAC), Debt Collection Assistance Officer (DCAO), or other member of the customer service community. If you have questions or issues specific to a single clinic or hospital, contact someone listed for that facility.

You may contact any customer service community representative for general TRICARE issues.

Must be registered in the DEERS program to be eligible for TRICARE
Defense Enrollment Eligibility Reporting System:
https://www.tricare.mil/deers

Base Listings

The numbers for Fairchild Air Force Base have low accuracy due to its unique utilization. Entire companies are rotated through on a regular basis, so large portions of the phone directory are subject to change without notice. Please contact the base operator at (509) 247-1212 if you experience any difficulty reaching your desired contact.

Name Level Name Phone
Acute Care, Specialties & Diagnostics Central Alabama Veterans Health Care System- East Campus 1 (800) 214-8387
Appointments Central Alabama Veterans Health Care System- East Campus 1 (800) 214-8387
Automated Prescription Refill Line Central Alabama Veterans Health Care System- East Campus 1 (800) 214-8387 ext: 6235
Billing and Insurance Line 1 Central Alabama Veterans Health Care System- East Campus 1 (334) 727-0550 ext: 4281
Billing and Insurance Line 2 Central Alabama Veterans Health Care System- East Campus 1 (334) 727-0550 ext: 4420
Billing and Insurance Line 3 Central Alabama Veterans Health Care System- East Campus 1 (334) 727-0550 ext: 4274
Canteen Main Central Alabama Veterans Health Care System- East Campus 1 (334) 727-0550
Canteen Toll Free Central Alabama Veterans Health Care System- East Campus 1 (800) 214-8387
Careers Central Alabama Veterans Health Care System- East Campus 1 (334) 727-0550 ext: 2757
Chaplain Service Main Central Alabama Veterans Health Care System- East Campus 1 (334) 727-0550 ext: 3372
Chaplain Service Toll Free Central Alabama Veterans Health Care System- East Campus 1 (800) 214-8387 ext: 3372
Compensation and Pension Central Alabama Veterans Health Care System- East Campus 1 (334) 727-0550 ext: 3916
Eligibility Central Alabama Veterans Health Care System- East Campus 1 (334) 727-0550 ext: 5235
Extended Care and Rehabilitation Central Alabama Veterans Health Care System- East Campus 1 (800) 214-8387
Former Prisoners of War Advocate Main Central Alabama Veterans Health Care System- East Campus 1 (334) 214-8387 ext: 4338
Former Prisoners of War Advocate Toll Free Central Alabama Veterans Health Care System- East Campus 1 (800) 214-8387 ext: 4338
Home Based Primary Care Central Alabama Veterans Health Care System- East Campus 1 (800) 214-8387
Lost and Found Main Central Alabama Veterans Health Care System- East Campus 1 (334) 727-0550 ext: 4752
Lost and Found Toll Free Central Alabama Veterans Health Care System- East Campus 1 (800) 214-8387 ext: 4752
Mental Health Central Alabama Veterans Health Care System- East Campus 1 (800) 214-8387
News Media Central Alabama Veterans Health Care System- East Campus 1 (334) 260-4178
Parkinson's Disease Central Alabama Veterans Health Care System- East Campus 1 (800) 214-8387
Patient Advocates Line 1 Central Alabama Veterans Health Care System- East Campus 1 (334) 727-0550 ext: 3937
Patient Advocates Line 2 Central Alabama Veterans Health Care System- East Campus 1 (334) 727-0550 ext: 3816
Patient Education Center Central Alabama Veterans Health Care System- East Campus 1 (334) 727-0550
Patient Location Main Central Alabama Veterans Health Care System- East Campus 1 (334) 727-0550
Patient Location Toll Free Central Alabama Veterans Health Care System- East Campus 1 (800) 214-8387
Pharmacy Line 1 Central Alabama Veterans Health Care System- East Campus 1 (334) 272-4670 ext: 4237
Pharmacy Line 2 Central Alabama Veterans Health Care System- East Campus 1 (334) 727-0550 ext: 3144
Pharmacy Line 3 Central Alabama Veterans Health Care System- East Campus 1 (334) 727-0550 ext: 3145
Primary Care Central Alabama Veterans Health Care System- East Campus 1 (800) 214-8387
Post Traumatic Stress Disorder Resources Central Alabama Veterans Health Care System- East Campus 1 (334) 727-0550 ext: 3843
Release of Information Central Alabama Veterans Health Care System- East Campus 1 (334) 727-0550 ext: 3818
Research Central Alabama Veterans Health Care System- East Campus 1 (800) 214-8387
Retail Store Central Alabama Veterans Health Care System- East Campus 1 (334) 727-0550
Retail Store Central Alabama Veterans Health Care System- East Campus 1 (800) 214-8387
Security Main Central Alabama Veterans Health Care System- East Campus 1 (334) 727-0550 ext: 3466
Security Toll Free Central Alabama Veterans Health Care System- East Campus 1 (800) 214-8387 ext: 3466
Social Work Central Alabama Veterans Health Care System- East Campus 1 (800) 214-8387
Spinal Cord Injury (SCI) Central Alabama Veterans Health Care System- East Campus 1 (800) 214-8387
Telephone Care Central Alabama Veterans Health Care System- East Campus 1 (866) 601-1079
Trainee Program Central Alabama Veterans Health Care System- East Campus 1 (334) 272-4670 ext: 4902
Voluntary Service Central Alabama Veterans Health Care System- East Campus 1 (334) 727-0550 ext: 3979