Charlie Norwood VA Medical Center

Base Featured Image
950 15th Street Downtown
Augusta, SC 30904
1 (706) 733-0188

About

Charlie Norwood VA Medical Center is a two-division, three Community Based Outpatient Clinic (CBOC) medical center providing tertiary care in medicine, surgery, neurology, psychiatry, rehabilitation medicine, and spinal cord injury. The Downtown Division is authorized 156 beds (58 medicine, 27 surgery, and 71 spinal cord injury). The Uptown Division, located approximately three miles away, is authorized 93 beds (68 psychiatry, 15 blind rehabilitation, and 10 rehabilitation medicine). In addition, a 132-bed Restorative/Nursing Home Care Unit and a 60-bed Domiciliary are located at the Uptown Division.

The medical center serves as a network resource for the treatment of spinal cord injury, blind rehabilitation, post-traumatic stress disorder, and psychiatry patients. The facility employs about 2,500 people from around the region and sees about 46,000 Veterans each fiscal year with a budget of more than $400 million. It is part of Veterans Integrated Service Network (VISN) 7, located in Atlanta, along with seven other medical facilities in Alabama, Georgia and South Carolina. The three CBOCs are located in Aiken, S.C.; Athens and Statesboro, Ga. (see below).

Charlie Norwood VA Medical Center and Eisenhower Army Medical Center at Fort Gordon have numerous agreements, which provide for the cost-effective sharing of resources between these two federal health care facilities in the Augusta metropolitan area. The Augusta VA Medical Center prides itself on continually improving and expanding its health care knowledge. The medical center enjoys a strong affiliation with the Augusta University. Charlie Norwood VAMC provides medical and allied health training to an average of more than 700 students and residents annually. Additional health training affiliations exist with 44 academic institutions.


Quick Reference

Tricare Numbers
Nurse Advice Hotline TRICARE: (800) 874-2273 Opt 1
Primary Care Appointments: (800) 600-9332
TRICARE for Life: (866) 773-0404


Medical Care

Tricare partners with United Healthcare Military & Veterans as its regional contractor in the Western United States to provide health care services and support to beneficiaries.

Home TRICARE:
https://www.tricare.mil

Tricare Home Page allows access to Enroll in or Purchase a Plan, File or Check a Claim, View Referrals, Find a Health Care Provider, Change Your Primary Care Manager, Compare Plans, Manage Prescriptions and much more.

Nurse Advice Line TRICARE: (800) 874-2273 Opt 1.

The Nurse Advice Line is available to all TRICARE beneficiaries in the U.S., except those enrolled in US Family Health Plan. You can call the Nurse Advice Line 24/7, at no cost to you, to talk to a registered nurse who can: Answer your urgent care questions.

New to TRICARE:
https://www.tricare.mil/Plans/New

Learn more about TRICARE- Watch an overview video & take free public TRICARE courses online.

TRICARE Online:
https://www.tricareonline.com/

You can make Primary Care appointments, check lab results and even order your pharmacy refills using TOL, 24 hours a day, 7 days a week.
Contact: (800) 600-9332

TRICARE For Life:
https://www.tricare.mil/tfl
Contact- (866) 773-0404

TRICARE for Life is your Medicare-wraparound coverage for TRICARE-eligible beneficiaries who have Medicare Part A and B. TRICARE for Life beneficiaries can receive care at military hospitals and clinics, but only on a space-available basis.

TRICARE Pharmacy Program:
https://www.tricare.mil/pharmacy

The TRICARE Pharmacy Program provides the prescription drugs you need, when you need them, in a safe, easy, and affordable way.

Customer Service Community Directory:
https://www.tricare.mil/bcacdcao/

The directory helps you connect with a Beneficiary Counseling and Assistance Coordinator (BCAC), Debt Collection Assistance Officer (DCAO), or other member of the customer service community. If you have questions or issues specific to a single clinic or hospital, contact someone listed for that facility.

You may contact any customer service community representative for general TRICARE issues.

Must be registered in the DEERS program to be eligible for TRICARE
Defense Enrollment Eligibility Reporting System:
https://www.tricare.mil/deers

Base Listings

The numbers for Fairchild Air Force Base have low accuracy due to its unique utilization. Entire companies are rotated through on a regular basis, so large portions of the phone directory are subject to change without notice. Please contact the base operator at (509) 247-1212 if you experience any difficulty reaching your desired contact.

NameLevel NamePhone
Audiology and Speech Pathology Charlie Norwood VA Medical Center 1 (706) 733-0188 ext: 3123
Audiology and Speech Pathology Charlie Norwood VA Medical Center 1 (706) 733-0188 ext: 7840
Chaplain Service Charlie Norwood VA Medical Center 1 (706) 733-0188 ext: 6118
Clinical Pastoral Education Program Charlie Norwood VA Medical Center 1 (706) 733-0188 ext: 6113
Dental Service and General Practice Residency Charlie Norwood VA Medical Center 1 (706) 733-0188 ext: 7485
Mental Health Charlie Norwood VA Medical Center 1 (706) 733-0188
Minority Veterans Program Charlie Norwood VA Medical Center 1 (706) 733-0188 ext: 2166
Pharmacy Charlie Norwood VA Medical Center 1 (800) 836-5561
Primary Care Charlie Norwood VA Medical Center 1 (706) 733-0188 ext: 5876
Rehabilitation Charlie Norwood VA Medical Center 1 (706) 733-0188 ext: 6991
Research Charlie Norwood VA Medical Center 1 (706) 733-0188
Social Work Charlie Norwood VA Medical Center 1 (706) 733-0188 ext: 6551
Specialty Care Charlie Norwood VA Medical Center 1 (706) 823-2210
Spinal Cord Injury Charlie Norwood VA Medical Center 1 (706) 733-0188 ext: 3044
Spinal Cord Injury Charlie Norwood VA Medical Center 1 (706) 733-0188 ext: 3778
Transition Services Center Charlie Norwood VA Medical Center 1 (706) 729-5764
Transition Services Center Charlie Norwood VA Medical Center 1 (706) 729-5754