Dallas VA Medical Center

About

Welcome to the Dallas campus is designated as a Federal Coordinating Center for emergency response and is one of five designated Centers of Innovation by the Office of Patient Centered Care and Cultural Transformation. It is also home to the Fisher House which provides a ‘home away from home’ for families of Veterans receiving care.

VA North Texas was the first VA in the Nation with an approved TAVR program – transcatheter aortic valve replacement. VA North Texas was the first VA medical facility and second hospital in the country to successfully deploy v-BLOC therapy, a scientifically advanced weight loss system. Other medical services include Dialysis, Telemetry, Interventional Cardiology and Intensive Care. Mental Health care includes Domiciliary and Electroconvulsive Therapy; Cardiothoracic, Bariatrics and Robotics are among the surgical services available as well as Hospice and Palliative Care, and advanced imaging.

Frequently Called Numbers

• Appointment: (800) 849-3597
• Customer Service: (214) 857-0466 and (214) 857-0483
• Health Care for Homeless Veterans: (877) 424-3838
• Health Resource Center: (866) 393-9132
• Human Resource: (214) 857-1701
• Outpatient Clinic Appointment: (800) 849-3597
• Patient Advocates: (214) 857-0466 and (214) 857-0483
• Pharmacy: (888) 364-5227 and (214) 857-0556
• Women’s Clinic: (214) 857-4800 and (817) 730-000 Ext. 23126
• Eligibility and Registration: (214) 857-1449

Medical Care

Tricare Numbers
Nurse Advice Hotline TRICARE: (800) 874-2273 Opt 1
Primary Care Appointments: (800) 600-9332
TRICARE for Life: (866) 773-0404

TRICARE
Tricare partners with United Healthcare Military & Veterans as its regional contractor in the Western United States to provide health care services and support to beneficiaries.

Home TRICARE:
https://www.tricare.mil

Tricare Home Page allows access to Enroll in or Purchase a Plan, File or Check a Claim, View Referrals, Find a Health Care Provider, Change Your Primary Care Manager, Compare Plans, Manage Prescriptions and much more.

Nurse Advice Line TRICARE: (800) 874-2273 Opt 1.

The Nurse Advice Line is available to all TRICARE beneficiaries in the U.S., except those enrolled in US Family Health Plan. You can call the Nurse Advice Line 24/7, at no cost to you, to talk to a registered nurse who can: Answer your urgent care questions.

New to TRICARE:
https://www.tricare.mil/Plans/New

Learn more about TRICARE- Watch an overview video & take free public TRICARE courses online.

TRICARE Online:
https://www.tricareonline.com/

You can make Primary Care appointments, check lab results and even order your pharmacy refills using TOL, 24 hours a day, 7 days a week.
Contact: (800) 600-9332

TRICARE For Life:
https://www.tricare.mil/tfl
Contact- (866) 773-0404

TRICARE for Life is your Medicare-wraparound coverage for TRICARE-eligible beneficiaries who have Medicare Part A and B. TRICARE for Life beneficiaries can receive care at military hospitals and clinics, ​but only on a space-available basis.

TRICARE Pharmacy Program:
https://www.tricare.mil/pharmacy

The TRICARE Pharmacy Program provides the prescription drugs you need, when you need them, in a safe, easy, and affordable way.

Customer Service Community Directory:
https://www.tricare.mil/bcacdcao/

The directory helps you connect with a Beneficiary Counseling and Assistance Coordinator (BCAC), Debt Collection Assistance Officer (DCAO), or other member of the customer service community. If you have questions or issues specific to a single clinic or hospital, contact someone listed for that facility.

You may contact any customer service community representative for general TRICARE issues.

Must be registered in the DEERS program to be eligible for TRICARE
Defense Enrollment Eligibility Reporting System:
https://www.tricare.mil/deers