Doris Miller Department of Veterans Affairs Medical Center

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4800 Memorial Dr
Waco, TX 76711
(254) 752-6581

About

Welcome to the Central Texas Veterans Health Care System (CTVHCS), accredited by the Joint Commission, is comprised of two large Department of Veterans Affairs (VA) medical centers located in Temple and Waco, a large stand-alone multi-specialty outpatient clinic in Austin, four outpatient clinics located in Brownwood, Bryan/College Station, Cedar Park, and Palestine plus a rural outreach clinic in La Grange.

The system is one of the largest integrated health care systems in the United States and provides a full range of services including medical, surgical, psychiatric, and rehabilitation with inpatient medical/surgical hospital beds, a hospice unit, and community living center (CLC) beds. Located on its Waco campus, CTVHCS has one of the largest inpatient psychiatric facilities and one of only 12 Blind Rehabilitation Centers in the country. CTVHCS serves a Veteran population of more than 252,000, covers 35,243 square miles and 11 congressional districts in 39 counties.


Quick Reference

Frequently Called Numbers
Appointments: (254) 778-4811
Customer Service: (254) 743-0586 and (254) 297-3126
Dental: (254) 743-0764 and (254) 743-0765
Education: (254) 778-4811 Ext.409334
Medical: (254) 743-0883
Medical Foster Home Social Work: (254) 742-4927
Mental Health: (512) 823-4040 and (254) 743-2867
Outpatient Medical Rehabilitation Program: (254) 743-2632and (512) 389-3136
Pharmacy: (800) 423-2111 Ext. 53990 and (254) 778-4811 Ext. 53990
Physical Medicine & Rehabilitation: (254) 743-2632
Post Traumatic Stress Disorder: (254) 297-3210
Social Work: (254) 899-7550 and (254) 297-3557

Tricare Numbers
Nurse Advice Hotline TRICARE: (800) 874-2273 Opt 1
Primary Care Appointments: (800) 600-9332
TRICARE for Life: (866) 773-0404


Medical Care

Tricare partners with United Healthcare Military & Veterans as its regional contractor in the Western United States to provide health care services and support to beneficiaries.

Home TRICARE:
https://www.tricare.mil

Tricare Home Page allows access to Enroll in or Purchase a Plan, File or Check a Claim, View Referrals, Find a Health Care Provider, Change Your Primary Care Manager, Compare Plans, Manage Prescriptions and much more.

Nurse Advice Line TRICARE: (800) 874-2273 Opt 1.

The Nurse Advice Line is available to all TRICARE beneficiaries in the U.S., except those enrolled in US Family Health Plan. You can call the Nurse Advice Line 24/7, at no cost to you, to talk to a registered nurse who can: Answer your urgent care questions.

New to TRICARE:
https://www.tricare.mil/Plans/New

Learn more about TRICARE- Watch an overview video & take free public TRICARE courses online.

TRICARE Online:
https://www.tricareonline.com/

You can make Primary Care appointments, check lab results and even order your pharmacy refills using TOL, 24 hours a day, 7 days a week.
Contact: (800) 600-9332

TRICARE For Life:
https://www.tricare.mil/tfl
Contact- (866) 773-0404

TRICARE for Life is your Medicare-wraparound coverage for TRICARE-eligible beneficiaries who have Medicare Part A and B. TRICARE for Life beneficiaries can receive care at military hospitals and clinics, but only on a space-available basis.

TRICARE Pharmacy Program:
https://www.tricare.mil/pharmacy

The TRICARE Pharmacy Program provides the prescription drugs you need, when you need them, in a safe, easy, and affordable way.

Customer Service Community Directory:
https://www.tricare.mil/bcacdcao/

The directory helps you connect with a Beneficiary Counseling and Assistance Coordinator (BCAC), Debt Collection Assistance Officer (DCAO), or other member of the customer service community. If you have questions or issues specific to a single clinic or hospital, contact someone listed for that facility.

You may contact any customer service community representative for general TRICARE issues.

Must be registered in the DEERS program to be eligible for TRICARE
Defense Enrollment Eligibility Reporting System:
https://www.tricare.mil/deers

Base Listings

The numbers for Fairchild Air Force Base have low accuracy due to its unique utilization. Entire companies are rotated through on a regular basis, so large portions of the phone directory are subject to change without notice. Please contact the base operator at (509) 247-1212 if you experience any difficulty reaching your desired contact.

Name Level Name Phone
Main Number Doris Miller Department of Veterans Affairs Medical Center (254) 752-6581
Appointments Doris Miller Department of Veterans Affairs Medical Center (254) 778-4811
Customer Service Doris Miller Department of Veterans Affairs Medical Center (254) 743-0586
Customer Service Doris Miller Department of Veterans Affairs Medical Center (254) 297-3126
Dental Doris Miller Department of Veterans Affairs Medical Center (254) 743-0764
Dental Doris Miller Department of Veterans Affairs Medical Center (254) 743-0765
Education Doris Miller Department of Veterans Affairs Medical Center (254) 778-4811
Medical Doris Miller Department of Veterans Affairs Medical Center (254) 743-0883
Medical Foster Home,Social Work Doris Miller Department of Veterans Affairs Medical Center (254) 742-4927
Mental Health Doris Miller Department of Veterans Affairs Medical Center (512) 823-4040
Mental Health Doris Miller Department of Veterans Affairs Medical Center (254) 743-2867
Outpatient Medical Rehabilitation Program Doris Miller Department of Veterans Affairs Medical Center (254) 743-2632
Outpatient Medical Rehabilitation Program Doris Miller Department of Veterans Affairs Medical Center (512) 389-3136
Pharmacy Doris Miller Department of Veterans Affairs Medical Center (800) 232-1111
Pharmacy Doris Miller Department of Veterans Affairs Medical Center (254) 778-4811
Physical Medicine & Rehabilitation Doris Miller Department of Veterans Affairs Medical Center (254) 743-2632
Post Traumatic Stress Disorder Doris Miller Department of Veterans Affairs Medical Center (254) 297-3210
Social Work Doris Miller Department of Veterans Affairs Medical Center (254) 899-7550
Social Work Doris Miller Department of Veterans Affairs Medical Center (254) 297-3557