George E. Wahlen Department of Veterans Affairs Medical Center

About

Welcome to the VA Salt Lake City Health Care System. Our health care system serves your needs through the medical center in Salt Lake City and outpatient sites located throughout the Intermountain region. Our staff is committed to providing you with the right care, at the right time and at the right place.

Employees of the VA Salt Lake City Health Care System go above and beyond the call of duty to meet and even succeed patient expectations when it comes to their health care. Many of our employees are Veterans themselves and are humbled to continue their service in this way. Thank you for your Service and we look forward to providing continued excellence in patient care. You can also view the 2016 VA Salt Lake City Health Care Annual Report. Take a look at out Visitor Guide book to help familiarize yourself to our campus and hospital floor maps. We look forward to being your health care provider of choice and working with you as a partner in maintaining your health. One tool we offer to help you do just that is MyHealtheVet. MyHealtheVet is a free, online Personal Health Record that allows Veterans to make informed decisions about their health care. Set up your profile today on myhealth.va.gov so you can manage your prescriptions, keep track of your appointments and other medical information.

Shella Stovall, MNA, RN, NE-BC
Director, VA Salt Lake City Health Care System

Organization
The VA Salt Lake City Health Care System (VASLCHCS) consists of the George E. Wahlen Department of Veterans Affairs Medical Center and Community Based Outpatient Clinics (CBOCs) in Utah, Idaho, and Nevada.

The George E. Wahlen Department of Veterans Affairs Medical Center is a mid-sized affiliated tertiary care facility with 121 authorized active beds. It is a teaching facility, providing a full range of patient care services, with state-of-the-art technology as well as education and research. Comprehensive health care is provided through primary care, tertiary care, and long-term care in areas of medicine, surgery, psychiatry, physical medicine and rehabilitation, neurology, oncology, dentistry, and geriatrics. The VASLCHCS is part of the VA Network 19, which includes facilities in Utah, Wyoming, Montana, Colorado, Idaho, and Nevada.

Mission
Our mission is “to serve the veteran who served us”. The VA Salt Lake City Health Care System is committed to providing our patients with the highest Quality of Care in an environment that is safe. We do this by focusing on Continuous Process Improvement and by supporting a Culture of Safety.

Medical Care

Tricare Numbers
Nurse Advice Hotline TRICARE: (800) 874-2273 Opt 1
Primary Care Appointments: (800) 600-9332
TRICARE for Life: (866) 773-0404

TRICARE
Tricare partners with United Healthcare Military & Veterans as its regional contractor in the Western United States to provide health care services and support to beneficiaries.

Home TRICARE:
https://www.tricare.mil

Tricare Home Page allows access to Enroll in or Purchase a Plan, File or Check a Claim, View Referrals, Find a Health Care Provider, Change Your Primary Care Manager, Compare Plans, Manage Prescriptions and much more.

Nurse Advice Line TRICARE: (800) 874-2273 Opt 1.

The Nurse Advice Line is available to all TRICARE beneficiaries in the U.S., except those enrolled in US Family Health Plan. You can call the Nurse Advice Line 24/7, at no cost to you, to talk to a registered nurse who can: Answer your urgent care questions.

New to TRICARE:
https://www.tricare.mil/Plans/New

Learn more about TRICARE- Watch an overview video & take free public TRICARE courses online.

TRICARE Online:
https://www.tricareonline.com/

You can make Primary Care appointments, check lab results and even order your pharmacy refills using TOL, 24 hours a day, 7 days a week.
Contact: (800) 600-9332

TRICARE For Life:
https://www.tricare.mil/tfl
Contact- (866) 773-0404

TRICARE for Life is your Medicare-wraparound coverage for TRICARE-eligible beneficiaries who have Medicare Part A and B. TRICARE for Life beneficiaries can receive care at military hospitals and clinics, ​but only on a space-available basis.

TRICARE Pharmacy Program:
https://www.tricare.mil/pharmacy

The TRICARE Pharmacy Program provides the prescription drugs you need, when you need them, in a safe, easy, and affordable way.

Customer Service Community Directory:
https://www.tricare.mil/bcacdcao/

The directory helps you connect with a Beneficiary Counseling and Assistance Coordinator (BCAC), Debt Collection Assistance Officer (DCAO), or other member of the customer service community. If you have questions or issues specific to a single clinic or hospital, contact someone listed for that facility.

You may contact any customer service community representative for general TRICARE issues.

Must be registered in the DEERS program to be eligible for TRICARE
Defense Enrollment Eligibility Reporting System:
https://www.tricare.mil/deers