James H. Quillen VA Healthcare System

Base Featured Image
Corner of Lamont & Veterans Way
Mountain Home, TN 37684
1 (423) 926-1171

About

Since 1903, James H. Quillen VA Medical Center has been improving the health of the men and women who have so proudly served our nation. We consider it our privilege to serve your health care needs in any way we can. Services are available to more than 170,000 veterans living in a 41-county area of Tennessee, Virginia, and Kentucky.

Mission

  • Honor and serve America’s Veterans by providing exceptional healthcare that is patient-centered and preferred by Veterans.

Vision

  • We will be the healthcare system of choice where patients choose to receive care and employees are proud to work.

To accomplish this:

  • We promise to provide exceptional quality and safety
  • We promise to provide appropriate and timely access
  • We promise to exceed Veterans’ expectations
  • We promise to work collaboratively to deliver innovative solutions
  • We promise to provide quality education to future healthcare providers
  • We promise to research the answers for tomorrow
  • We promise to provide excellent healthcare value for Veterans

Quick Reference

Tricare Numbers
Nurse Advice Hotline TRICARE: (800) 874-2273 Opt 1
Primary Care Appointments: (800) 600-9332
TRICARE for Life: (866) 773-0404


Medical Care

Tricare partners with United Healthcare Military & Veterans as its regional contractor in the Western United States to provide health care services and support to beneficiaries.

 

Home TRICARE:
https://www.tricare.mil

Tricare Home Page allows access to Enroll in or Purchase a Plan, File or Check a Claim, View Referrals, Find a Health Care Provider, Change Your Primary Care Manager, Compare Plans, Manage Prescriptions and much more.

Nurse Advice Line TRICARE: (800) 874-2273 Opt 1.

The Nurse Advice Line is available to all TRICARE beneficiaries in the U.S., except those enrolled in the US Family Health Plan. You can call the Nurse Advice Line 24/7, at no cost to you, to talk to a registered nurse who can answer your urgent care questions.

New to TRICARE:
https://www.tricare.mil/Plans/New

Learn more about TRICARE- Watch an overview video & take free public TRICARE courses online.

TRICARE Online:
https://www.tricareonline.com/

You can make Primary Care appointments, check lab results and even order your pharmacy refills using TOL, 24 hours a day, 7 days a week.
Contact: (800) 600-9332

TRICARE For Life:
https://www.tricare.mil/tfl
Contact- (866) 773-0404

TRICARE for Life is your Medicare-wraparound coverage for TRICARE-eligible beneficiaries who have Medicare Part A and B. TRICARE for Life beneficiaries can receive care at military hospitals and clinics, but only on a space-available basis.

TRICARE Pharmacy Program:
https://www.tricare.mil/pharmacy

The TRICARE Pharmacy Program provides the prescription drugs you need, when you need them, in a safe, easy, and affordable way.

Customer Service Community Directory:
https://www.tricare.mil/bcacdcao/

The directory helps you connect with a Beneficiary Counseling and Assistance Coordinator (BCAC), Debt Collection Assistance Officer (DCAO), or other members of the customer service community. If you have questions or issues specific to a single clinic or hospital, contact someone listed for that facility.

You may contact any customer service community representative for general TRICARE issues.

Must be registered in the DEERS program to be eligible for TRICARE
Defense Enrollment Eligibility Reporting System:
https://www.tricare.mil/deers

Base Listings

The numbers for Fairchild Air Force Base have low accuracy due to its unique utilization. Entire companies are rotated through on a regular basis, so large portions of the phone directory are subject to change without notice. Please contact the base operator at (509) 247-1212 if you experience any difficulty reaching your desired contact.

Name Level Name Phone
Audiology and Speech Language Pathology James H. Quillen VA Healthcare System 1 (423) 926-1171
Audiology and Speech Language Pathology James H. Quillen VA Healthcare System 1 (877) 573-3529
Cancer Program James H. Quillen VA Healthcare System 1 (423) 926-1171
Cancer Program James H. Quillen VA Healthcare System 1 (877) 573-3529
Chaplain Service James H. Quillen VA Healthcare System 1 (423) 926-1171 ext: 2485
Extended Care and Geriatric Services James H. Quillen VA Healthcare System 1 (426) 926-1171
Extended Care and Geriatric Services James H. Quillen VA Healthcare System 1 (877) 573-3529
Eye Care James H. Quillen VA Healthcare System 1 (423) 926-1171
Eye Care James H. Quillen VA Healthcare System 1 (877) 573-3529
Former Prisoners of War Program James H. Quillen VA Healthcare System 1 (423) 926-1171 ext: 7362
Health Promotion and Disease Prevention (HPDP) Program James H. Quillen VA Healthcare System 1 (423) 926-1171
Health Promotion and Disease Prevention (HPDP) Program James H. Quillen VA Healthcare System 1 (877) 573-3529
Hospice and Palliative Care James H. Quillen VA Healthcare System 1 (423) 926-1171
Medicine James H. Quillen VA Healthcare System 1 (423) 926-1171
Medicine James H. Quillen VA Healthcare System 1 (877) 573-3529
Mental Health James H. Quillen VA Healthcare System 1 (423) 926-1171 ext: 72482961
Nursing James H. Quillen VA Healthcare System 1 (426) 926-1171
Nursing James H. Quillen VA Healthcare System 1 (877) 573-3529
Nutrition and Food James H. Quillen VA Healthcare System 1 (423) 926-1171 ext: 2428
Pharmacy James H. Quillen VA Healthcare System 1 (423) 926-1171 ext: 7221
Pharmacy James H. Quillen VA Healthcare System 1 (877) 573-3529 ext: 7221
Primary Care James H. Quillen VA Healthcare System 1 (423) 926-1171
Primary Care James H. Quillen VA Healthcare System 1 (877) 537-3529
Research James H. Quillen VA Healthcare System 1 (423) 926-1171
Research James H. Quillen VA Healthcare System 1 (877) 573-3529
Social Work James H. Quillen VA Healthcare System 1 (423) 926-1171
Social Work James H. Quillen VA Healthcare System 1 (877) 573-3529
Spinal Cord Injury Support James H. Quillen VA Healthcare System 1 (423) 926-1171 ext: 2647
Surgery James H. Quillen VA Healthcare System 1 (423) 926-1171
Surgery James H. Quillen VA Healthcare System 1 (877) 573-3529
VA Beneficiary Travel Reimbursement Program James H. Quillen VA Healthcare System 1 (423) 923-1171 ext: 7609