Madigan Army Medical Center - JBLM

About Madigan Hospital

Welcome – Located on Joint Base Lewis-McChord, Madigan Army Medical Center comprises a network of Army medical facilities located in Washington and California that serve more than 100,000 active duty service members, their families, and retirees. Since its opening in 1944 as a temporary hospital for war wounded,

Madigan has grown into a tertiary care medical center providing a wide array of medical services, such as general medical and surgical care, patient-centered adult and pediatric primary care, a 24-hour emergency room, specialty clinics, behavioral health and wellness services.

Madigan is proud to be a part of a dominant power projection platform as a provider of safe, quality care; an unparalleled education facility; a state-of-the-art research platform; a leader in readiness & deployment medicine, and an engaged community partner since 1944.

As the U.S. Army’s second largest medical treatment facility and state-of-the-art and technologically advanced medical center, Madigan is one of only two designated Level II trauma centers in Army Medicine and one of four in the state of Washington.

Madigan participates in a unique partnership created in the late 1990s with St. Joseph Medical Center and Tacoma General Hospital called the Tacoma Trauma Trust. They provide care to non-beneficiary trauma victims beyond the gates of Joint Base Lewis-McChord.

Medical Care

Frequently called numbers

Madigan Appointment Line: (800) 404-4506
Pharmacy Refill: (253) 968-2999

Tricare Numbers

Nurse Advice Hotline TRICARE: (800) 874-2273 Opt 1
Primary Care Appointments:  (800) 600-9332
TRICARE for Life: (866) 773-0404

Tricare partners with United Healthcare Military & Veterans as its regional contractor in the Western United States to provide health care services and support to beneficiaries.

Home TRICARE:
https://www.tricare.mil

Tricare Home Page allows access to Enroll in or Purchase a Plan, File or Check a Claim, View Referrals, Find a Health Care Provider, Change Your Primary Care Manager, Compare Plans, Manage Prescriptions and much more.

Nurse Advice Line TRICARE: (800) 874-2273 Opt 1.

The Nurse Advice Line is available to all TRICARE beneficiaries in the U.S., except those enrolled in US Family Health Plan. You can call the Nurse Advice Line 24/7, at no cost to you, to talk to a registered nurse who can: Answer your urgent care questions.

New to TRICARE:
https://www.tricare.mil/Plans/New

Learn more about TRICARE- Watch an overview video & take free public TRICARE courses online.

TRICARE Online:
https://www.tricareonline.com/

You can make Primary Care appointments, check lab results and even order your pharmacy refills using TOL, 24 hours a day, 7 days a week.
Contact: (800) 600-9332

TRICARE For Life:
https://www.tricare.mil/tfl
Contact- (866) 773-0404

TRICARE for Life is your Medicare-wraparound coverage for TRICARE-eligible beneficiaries who have Medicare Part A and B. TRICARE for Life beneficiaries can receive care at military hospitals and clinics, but only on a space-available basis.

TRICARE Pharmacy Program:
https://www.tricare.mil/pharmacy

The TRICARE Pharmacy Program provides the prescription drugs you need, when you need them, in a safe, easy, and affordable way.

Customer Service Community Directory:
https://www.tricare.mil/bcacdcao/

The directory helps you connect with a Beneficiary Counseling and Assistance Coordinator (BCAC), Debt Collection Assistance Officer (DCAO), or other members of the customer service community. If you have questions or issues specific to a single clinic or hospital, contact someone listed for that facility.

You may contact any customer service community representative for general TRICARE issues.

Must be registered in the DEERS program to be eligible for TRICARE
Defense Enrollment Eligibility Reporting System:
https://www.tricare.mil/deers