Malcom Randall VA Medical Center

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1601 SW Archer Road
Gainesville, FL 32608
1 (352) 376-1611

About

Welcome to the North Florida/South Georgia Veterans Health System web site. We are proud to serve those who served our country. It is our job to give you the best care we can, with kindness and respect. In addition to our medical centers in Gainesville and Lake City, we offer services in three satellite outpatient clinics and several community-based outpatient clinics across North Florida and South Georgia.


Medical Care

Tricare Numbers
Nurse Advice Hotline TRICARE: (800) 874-2273 Opt 1
Primary Care Appointments: (800) 600-9332
TRICARE for Life: (866) 773-0404


TRICARE
Tricare partners with United Healthcare Military & Veterans as its regional contractor in the Western United States to provide health care services and support to beneficiaries.

Home TRICARE:
https://www.tricare.mil

Tricare Home Page allows access to Enroll in or Purchase a Plan, File or Check a Claim, View Referrals, Find a Health Care Provider, Change Your Primary Care Manager, Compare Plans, Manage Prescriptions and much more.

Nurse Advice Line TRICARE: (800) 874-2273 Opt 1.

The Nurse Advice Line is available to all TRICARE beneficiaries in the U.S., except those enrolled in US Family Health Plan. You can call the Nurse Advice Line 24/7, at no cost to you, to talk to a registered nurse who can: Answer your urgent care questions.

New to TRICARE:
https://www.tricare.mil/Plans/New

Learn more about TRICARE- Watch an overview video & take free public TRICARE courses online.

TRICARE Online:
https://www.tricareonline.com/

You can make Primary Care appointments, check lab results and even order your pharmacy refills using TOL, 24 hours a day, 7 days a week.
Contact: (800) 600-9332

TRICARE For Life:
https://www.tricare.mil/tfl
Contact- (866) 773-0404

TRICARE for Life is your Medicare-wraparound coverage for TRICARE-eligible beneficiaries who have Medicare Part A and B. TRICARE for Life beneficiaries can receive care at military hospitals and clinics, but only on a space-available basis.

TRICARE Pharmacy Program:
https://www.tricare.mil/pharmacy

The TRICARE Pharmacy Program provides the prescription drugs you need, when you need them, in a safe, easy, and affordable way.

Customer Service Community Directory:
https://www.tricare.mil/bcacdcao/

The directory helps you connect with a Beneficiary Counseling and Assistance Coordinator (BCAC), Debt Collection Assistance Officer (DCAO), or other member of the customer service community. If you have questions or issues specific to a single clinic or hospital, contact someone listed for that facility.

You may contact any customer service community representative for general TRICARE issues.

Must be registered in the DEERS program to be eligible for TRICARE
Defense Enrollment Eligibility Reporting System:
https://www.tricare.mil/deers

Base Listings

The numbers for Fairchild Air Force Base have low accuracy due to its unique utilization. Entire companies are rotated through on a regular basis, so large portions of the phone directory are subject to change without notice. Please contact the base operator at (509) 247-1212 if you experience any difficulty reaching your desired contact.

Name Level Name Phone
Chaplain Service Line 1 Malcom Randall VA Medical Center 1 (800) 324-8387 ext: 6317
Chaplain Service Line 2 Malcom Randall VA Medical Center 1 (800) 308-8387 ext: 2124
Fisher House Malcom Randall VA Medical Center 1 (352) 548-6492
Geriatric Evaluation and Management Malcom Randall VA Medical Center 1 (352) 374-6074
Hematology/Oncology Malcom Randall VA Medical Center 1 (352) 584-6000 ext: 6486
Oncology Malcom Randall VA Medical Center 1 (352) 548-6000 ext: 6486
Palliative Care Malcom Randall VA Medical Center 1 (352) 375-6075
Primary Care Line 1 Malcom Randall VA Medical Center 1 (352) 376-1611
Primary Care Line 2 Malcom Randall VA Medical Center 1 (386) 755-3016
Sleep Center Line 1 Malcom Randall VA Medical Center 1 (800) 324-8387 ext: 5616
Sleep Center Line 2 Malcom Randall VA Medical Center 1 (800) 308-8387 ext: 2925
Prosthetics and Sensory Aids Services Line 1 Malcom Randall VA Medical Center 1 (352) 376-1611
Prosthetics and Sensory Aids Services Line 2 Malcom Randall VA Medical Center 1 (386) 755-3016
Sleep Studies Line 1 Malcom Randall VA Medical Center 1 (800) 324-8387 ext: 5616
Sleep Studies Line 2 Malcom Randall VA Medical Center 1 (800) 308-8387 ext: 2925
Spinal Cord Injury Line 1 Malcom Randall VA Medical Center 1 (352) 376-1611 ext: 6367
Spinal Cord Injury Line 2 Malcom Randall VA Medical Center 1 (386) 755-3016 ext: 2578