Martinsburg VA Medical Center

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510 Butler Avenue
Martinsburg, WV 25405
1 (304) 263-0811

About

Since 1944, the Martinsburg VA Medical Center has been improving the health of the men and women who have so proudly served our nation. We consider it our privilege to serve your healthcare needs in any way we can. Services are available to more than 124,000 Veterans living in 22 counties in Western Maryland, West Virginia, South Central Pennsylvania, and Northwest Virginia.


Medical Care

Tricare Numbers
Nurse Advice Hotline TRICARE: (800) 874-2273 Opt 1
Primary Care Appointments: (800) 600-9332
TRICARE for Life: (866) 773-0404


TRICARE
Tricare partners with United Healthcare Military & Veterans as its regional contractor in the Western United States to provide health care services and support to beneficiaries.

Home TRICARE:
https://www.tricare.mil

Tricare Home Page allows access to Enroll in or Purchase a Plan, File or Check a Claim, View Referrals, Find a Health Care Provider, Change Your Primary Care Manager, Compare Plans, Manage Prescriptions and much more.

Nurse Advice Line TRICARE: (800) 874-2273 Opt 1.

The Nurse Advice Line is available to all TRICARE beneficiaries in the U.S., except those enrolled in US Family Health Plan. You can call the Nurse Advice Line 24/7, at no cost to you, to talk to a registered nurse who can: Answer your urgent care questions.

New to TRICARE:
https://www.tricare.mil/Plans/New

Learn more about TRICARE- Watch an overview video & take free public TRICARE courses online.

TRICARE Online:
https://www.tricareonline.com/

You can make Primary Care appointments, check lab results and even order your pharmacy refills using TOL, 24 hours a day, 7 days a week.
Contact: (800) 600-9332

TRICARE For Life:
https://www.tricare.mil/tfl
Contact- (866) 773-0404

TRICARE for Life is your Medicare-wraparound coverage for TRICARE-eligible beneficiaries who have Medicare Part A and B. TRICARE for Life beneficiaries can receive care at military hospitals and clinics, ​but only on a space-available basis.

TRICARE Pharmacy Program:
https://www.tricare.mil/pharmacy

The TRICARE Pharmacy Program provides the prescription drugs you need, when you need them, in a safe, easy, and affordable way.

Customer Service Community Directory:
https://www.tricare.mil/bcacdcao/

The directory helps you connect with a Beneficiary Counseling and Assistance Coordinator (BCAC), Debt Collection Assistance Officer (DCAO), or other member of the customer service community. If you have questions or issues specific to a single clinic or hospital, contact someone listed for that facility.

You may contact any customer service community representative for general TRICARE issues.

Must be registered in the DEERS program to be eligible for TRICARE
Defense Enrollment Eligibility Reporting System:
https://www.tricare.mil/deers

Base Listings

The numbers for Fairchild Air Force Base have low accuracy due to its unique utilization. Entire companies are rotated through on a regular basis, so large portions of the phone directory are subject to change without notice. Please contact the base operator at (509) 247-1212 if you experience any difficulty reaching your desired contact.

Name Level Name Phone
Chaplain Service Martinsburg VA Medical Center 1 (304) 263-0811 ext: 3300
Diabetes Treatment and Prevention Martinsburg VA Medical Center 1 (304) 263-0811 ext: 3727
Flu Clinic Martinsburg VA Medical Center 1 (304) 263-0811 ext: 3508
Geriatric/Long Term Care Martinsburg VA Medical Center 1 (304) 263-0811 ext: 5814
Lesbian, Gay, Bisexual and Transgender Veterans Martinsburg VA Medical Center 1 (304) 263-0811 ext: 3644
MOVE! Program Martinsburg VA Medical Center 1 (304) 263-0811 ext: 3691
Medical Foster Home Program Martinsburg VA Medical Center 1 (304) 263-0811 ext: 3272
Medical Services Martinsburg VA Medical Center 1 (304) 263-0811 ext: 5180
Mental Health Martinsburg VA Medical Center 1 (304) 263-0811 ext: 5160
Military Sexual Trauma Martinsburg VA Medical Center 1 (304) 263-0811 ext: 2327
Pharmacy Martinsburg VA Medical Center 1 (304) 263-0811 ext: 5110
Primary Care Martinsburg VA Medical Center 1 (304) 263-0811 ext: 5130
Prosthetics and Sensory Aids Service Martinsburg VA Medical Center 1 (304) 263-0811 ext: 3014
Specialty Care Martinsburg VA Medical Center 1 (304) 263-0811 ext: 2
Surgical Service Martinsburg VA Medical Center 1 (304) 263-0811 ext: 5180
Veterans Transportation Network Martinsburg VA Medical Center 1 (304) 263-0811 ext: 3732
Virtual Lifetime Electronic Record Martinsburg VA Medical Center 1 (304) 263-0811 ext: 3204