Phoenix VA Health Care System

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650 E. Indian School Road
Phoenix, AZ 85012
1 (602) 277-5551

About

The Phoenix VA Health Care System is joining a growing number of VA health care facilities in adopting a new method of health care delivery called Patient Aligned Care Teams, or PACTs. This system is even more patient-centered and focuses heavily on quick and easy communication between patients and their health care providers.

Core Values:
Integrity: Act with high moral principle. Adhere to the highest professional standards. Maintain the trust and confidence of all with whom I engage.
Commitment: Work diligently to serve Veterans and other beneficiaries. Be driven by an earnest belief in VA’s mission. Fulfill my individual responsibilities and organizational responsibilities.
Advocacy: Be truly Veteran-centric by identifying, fully considering, and appropriately advancing the interests of Veterans and other beneficiaries.
Respect: Treat all those I serve and with whom I work with dignity and respect. Show respect to earn it.
Excellence: Strive for the highest quality and continuous improvement. Be thoughtful and decisive in leadership, accountable for my actions, willing to admit mistakes, and rigorous in correcting them.

Core Characteristics:

  • Trustworthy
  • Accessible
  • Quality
  • Innovative
  • Agile
  • Integrated

Medical Care

Tricare Numbers
Nurse Advice Hotline TRICARE: (800) 874-2273 Opt 1
Primary Care Appointments: (800) 600-9332
TRICARE for Life: (866) 773-0404


TRICARE
Tricare partners with United Healthcare Military & Veterans as its regional contractor in the Western United States to provide health care services and support to beneficiaries.

Home TRICARE:
https://www.tricare.mil

Tricare Home Page allows access to Enroll in or Purchase a Plan, File or Check a Claim, View Referrals, Find a Health Care Provider, Change Your Primary Care Manager, Compare Plans, Manage Prescriptions and much more.

Nurse Advice Line TRICARE: (800) 874-2273 Opt 1.

The Nurse Advice Line is available to all TRICARE beneficiaries in the U.S., except those enrolled in US Family Health Plan. You can call the Nurse Advice Line 24/7, at no cost to you, to talk to a registered nurse who can: Answer your urgent care questions.

New to TRICARE:
https://www.tricare.mil/Plans/New

Learn more about TRICARE- Watch an overview video & take free public TRICARE courses online.

TRICARE Online:
https://www.tricareonline.com/

You can make Primary Care appointments, check lab results and even order your pharmacy refills using TOL, 24 hours a day, 7 days a week.
Contact: (800) 600-9332

TRICARE For Life:
https://www.tricare.mil/tfl
Contact- (866) 773-0404

TRICARE for Life is your Medicare-wraparound coverage for TRICARE-eligible beneficiaries who have Medicare Part A and B. TRICARE for Life beneficiaries can receive care at military hospitals and clinics, ​but only on a space-available basis.

TRICARE Pharmacy Program:
https://www.tricare.mil/pharmacy

The TRICARE Pharmacy Program provides the prescription drugs you need, when you need them, in a safe, easy, and affordable way.

Customer Service Community Directory:
https://www.tricare.mil/bcacdcao/

The directory helps you connect with a Beneficiary Counseling and Assistance Coordinator (BCAC), Debt Collection Assistance Officer (DCAO), or other member of the customer service community. If you have questions or issues specific to a single clinic or hospital, contact someone listed for that facility.

You may contact any customer service community representative for general TRICARE issues.

Must be registered in the DEERS program to be eligible for TRICARE
Defense Enrollment Eligibility Reporting System:
https://www.tricare.mil/deers

Base Listings

The numbers for Fairchild Air Force Base have low accuracy due to its unique utilization. Entire companies are rotated through on a regular basis, so large portions of the phone directory are subject to change without notice. Please contact the base operator at (509) 247-1212 if you experience any difficulty reaching your desired contact.

NameLevel NamePhone
Allergy Clinic Phoenix VA Health Care System 1 (602) 277-5551
Ambulatory Care Services Phoenix VA Health Care System 1 (602) 277-5551
Amethyst Clinic Phoenix VA Health Care System 1 (602) 277-5551 ext: 16750
Appointments Phoenix VA Health Care System 1 (602) 222-6550
Audiology Phoenix VA Health Care System 1 (602) 222-6412
Beneficiary Travel Phoenix VA Health Care System 1 (602) 277-5551 ext: 7650
Billing Phoenix VA Health Care System 1 (602) 277-5551 ext: 12173
Cancer Program Phoenix VA Health Care System 1 (602) 277-5551 ext: 13325
Canteen Phoenix VA Health Care System 1 (602) 277-5551 ext: 16421
Cardiology Department Phoenix VA Health Care System 1 (602) 200-2323
Careers Phoenix VA Health Care System 1 (602) 277-5551 ext: 17594
Chaplain Service Phoenix VA Health Care System 1 (602) 222-6422
Chronic Pain Clinic Phoenix VA Health Care System 1 (602) 277-5551 ext: 12449
Clinical Services Phoenix VA Health Care System 1 (602) 277-5551
Community Mental Health Phoenix VA Health Care System 1 (602) 277-5551 ext: 17887
Compensation & Pension Phoenix VA Health Care System 1 (602) 277-5551 ext: 16611
Contact Us Phoenix VA Health Care System 1 (602) 277-5551
Dental Service Phoenix VA Health Care System 1 (602) 277-5551 ext: 16424
Dialysis Unit Phoenix VA Health Care System 1 (602) 277-5551 ext: 17261
Ears, Nose and Throat Clinic Phoenix VA Health Care System 1 (602) 277-5551 ext: 17262
Emergency Department Phoenix VA Health Care System 1 (602) 277-5551
Eye Clinic Phoenix VA Health Care System 1 (602) 277-5551 ext: 7625
Fee Service Phoenix VA Health Care System 1 (602) 277-5551 ext: 12254
Gastroenterology - GI clinic Phoenix VA Health Care System 1 (602) 277-5551 ext: 17363
Geriatrics and Extended Care Phoenix VA Health Care System 1 (602) 277-5551 ext: 17779
Home Based Primary Care Phoenix VA Health Care System 1 (602) 277-5551 ext: 17365
Homeless Program Phoenix VA Health Care System 1 (602) 277-5551 ext: 17656
Jade-Opal Clinic Phoenix VA Health Care System 1 (602) 277-5551 ext: 12752
Laboratory-Outpatient Phoenix VA Health Care System 1 (602) 277-5551 ext: 2848
Medical Center Library Phoenix VA Health Care System 1 (602) 277-5551 ext: 16411
Medical Records Department Phoenix VA Health Care System 1 (602) 277-5551 ext: 12619
Mental Health Phoenix VA Health Care System 1 (602) 277-5551 ext: 2752
Military Sexual Trauma Phoenix VA Health Care System 1 (602) 277-5551 ext: 14900
MyHealtheVet Phoenix VA Health Care System 1 (602) 277-5551 ext: 3934
Neuropsychology Phoenix VA Health Care System 1 (602) 277-5551 ext: 7884
New Veteran Orientation Phoenix VA Health Care System 1 (602) 277-5551
Newsroom Phoenix VA Health Care System 1 (602) 277-5551 ext: 6279
Nutrition Phoenix VA Health Care System 1 (602) 277-5551
Post traumatic stress disorder Clinic Phoenix VA Health Care System 1 (602) 277-5551 ext: 16945
Patient Advocate Phoenix VA Health Care System 1 (602) 277-5551 ext: 12774
Patient Transportation Service Phoenix VA Health Care System 1 (602) 200-6272
Pharmacy Phoenix VA Health Care System 1 (602) 222-6598
Privacy & FOIA Line 1 Phoenix VA Health Care System 1 (602) 277-5551 ext: 2342
Privacy & FOIA Line 2 Phoenix VA Health Care System 1 (602) 277-5551 ext: 5085
Public Affairs Phoenix VA Health Care System 1 (602) 277-5551 ext: 6279
Pulmonary Department Phoenix VA Health Care System 1 (602) 277-5551 ext: 17388
Purchased Care Phoenix VA Health Care System 1 (602) 277-5551 ext: 12254
Radiology Department Phoenix VA Health Care System 1 (602) 277-5551 ext: 7611
Recreation Therapy Phoenix VA Health Care System 1 (602) 277-5551 ext: 17250
Renal Clinic Phoenix VA Health Care System 1 (602) 277-5551 ext: 17277