Robert E Bush Naval Hospital - MCAGCC - Twentynine Palms
Twentynine Palms, CA 92278 1 (760) 830-2190
Robert E. Bush Naval Hospital, commissioned on July 9, 1993, is a state-of-the-art, 160,000 square-foot facility. The architectural firm who designed the hospital was awarded the Secretary of Defense’s “Excellence in Design” award for a medical facility in 1994. Our hospital is fully accredited by the Joint Commission on the Accreditation of Healthcare Organizations (JCAHO). Accreditation is a professional recognition of hospitals which strive to provide high-quality health care.
The hospital was recently realigned to be a 12-bed facility with the capacity to expand using swing beds. The hospital has an Emergency Medical Department, four operating rooms, and a seven-bed Desert Beginnings Labor Delivery Recovery and Postpartum (LDRP) Unit, and a Multi-Service Ward (MSW) for inpatient care. A modern full-service pharmacy, laboratory, radiology, preventive medicine departments as well as physical therapy and occupational therapy clinics are also available to beneficiaries.
Medical services available at the hospital include Audiology, Nutrition Clinic, Family Medicine/Internal Medicine, Pediatrics, Immunization Clinic, Obstetrics/Gynecology, General Surgery, Orthopedics, Optometry, and Mental Health Services.
Specialty support and referrals for major inpatient and outpatient care not available locally are often provided by one of the local network hospitals such as, Hi-Desert Medical Center in Joshua Tree, Desert Regional Medical Center in Palm Springs, Loma Linda University Medical Center and Naval Medical Center San Diego.
Medical support in some complex cases may not be readily available. Family members and retirees may be referred to civilian sources of care, using benefits covered under one of the TRICARE programs.
Exceptional Family Member Program (EFMP) is designed to assist service members in providing for the special needs of their exceptional family members before, during and after relocation. Special needs include any special medical, dental, mental health, developmental or education requirement, wheelchair accessibility, adaptive equipment or assistive technology devices, and housing.
The EFMP is open to any active duty family member who meets certain criteria. Enroll according to your military branch affiliation. For Navy beneficiaries please contact the Patient Administration Department (760) 830-2038 | (760) 830-2427 | (760) 830-2453. For beneficiaries please contact the EFMP Coordinator at the Marine Corp Base Twentynine Palms Village Center (760) 830-7740.
TRICARE Prime patients enrolled at Robert E. Bush Naval Hospital have priority for access to care. For enrollment into TRICARE, contact the hospital Health Benefits Advisor (HBA) at (760) 830-2903. The HBA will provide education and counseling for all TRICARE Beneficiaries on their benefits, how to access care and various other issues related to the Military Health Plan. Additionally, the HBA functions as the Debt Collection Assistance Officer (DCAO) to help beneficiaries solve medical billing questions.
The staff of Robert E. Bush Naval Hospital Twentynine Palms represents the best in Navy Medicine. Our mission is “Ensure Force Health Protection and to deliver quality care and services.” Your health care team at the hospital will deliver world-class health care to you and your family. Working diligently the staff will make this, the hospital of choice for health care for you and your family.
For Medical Department colleagues, Naval Hospital Twentynine Palms is challenging and professionally rewarding. Join our team of professionals and be a part of our crew of Superstars. Ask your detailer if you qualify for orders to the Robert E. Bush Naval Hospital.
Frequently Called Numbers
Primary Care central appointment line: (760) 830-2752
Deployment Health: (760) 830-2948
General Surgery/Orthopedics: (760) 830-2070
Mental Health: (760) 830-2724
Nutrition Services: (760) 830-2687
OB/GYN: (760) 830-2227
Optometry: (760) 830-2458
Physical Therapy: (760) 830-2140
Nurse Advice Hotline TRICARE- (800) 874-2273 Opt 1
Primary Care Appointments- (800) 600-9332
TRICARE for Life- (866) 773-0404
Tricare partners with United Healthcare Military & Veterans as its regional contractor in the Western United States to provide health care services and support to beneficiaries.
Tricare Home Page allows access to Enroll in or Purchase a Plan, File or Check a Claim, View Referrals, Find a Health Care Provider, Change Your Primary Care Manager, Compare Plans, Manage Prescriptions and much more.
Nurse Advice Line TRICARE: (800) 874-2273 Opt 1.
The Nurse Advice Line is available to all TRICARE beneficiaries in the U.S., except those enrolled in US Family Health Plan. You can call the Nurse Advice Line 24/7, at no cost to you, to talk to a registered nurse who can: Answer your urgent care questions.
New to TRICARE:
Learn more about TRICARE- Watch an overview video & take free public TRICARE courses online.
You can make Primary Care appointments, check lab results and even order your pharmacy refills using TOL, 24 hours a day, 7 days a week.
Contact: (800) 600-9332
TRICARE For Life:
Contact- (866) 773-0404
TRICARE for Life is your Medicare-wraparound coverage for TRICARE-eligible beneficiaries who have Medicare Part A and B. TRICARE for Life beneficiaries can receive care at military hospitals and clinics, but only on a space-available basis.
TRICARE Pharmacy Program:
The TRICARE Pharmacy Program provides the prescription drugs you need, when you need them, in a safe, easy, and affordable way.
Customer Service Community Directory:
The directory helps you connect with a Beneficiary Counseling and Assistance Coordinator (BCAC), Debt Collection Assistance Officer (DCAO), or other member of the customer service community. If you have questions or issues specific to a single clinic or hospital, contact someone listed for that facility.
You may contact any customer service community representative for general TRICARE issues.
Must be registered in the DEERS program to be eligible for TRICARE
Defense Enrollment Eligibility Reporting System:
The numbers for Fairchild Air Force Base have low accuracy due to its unique utilization. Entire companies are rotated through on a regular basis, so large portions of the phone directory are subject to change without notice. Please contact the base operator at (509) 247-1212 if you experience any difficulty reaching your desired contact.