Robert J. Dole VA Medical Center

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5500 East Kellogg Ave
Wichita, KS 67218
1 (316) 685-2221

About

The Robert J. Dole VA Medical Center is a Joint Commission accredited, complexity level 1c facility located in Wichita, Kansas. Wichita is the largest city in Kansas with a metropolitan population of 500,000. The Medical Center serves over 30,000 Veterans living in 59 counties of the state.

The Medical Center is a primary and secondary care facility. It is a teaching hospital, providing a full range of patient care services, with state-of-the-art technology. Comprehensive health care is provided through primary care, secondary care, and long-term care in areas of medicine, surgery, psychiatry, physical medicine and rehabilitation, cardiology, neurology, oncology, dentistry, visual impairment and low vision rehabilitation, spinal cord dysfunction, TBI, polytrauma, pain management, PTSD, homeless, MHICM, prosthetic laboratory/orthotics, and extended care services.

The Medical Center is part of VHA VISN 15, which includes the Eastern Kansas Health Care System (Topeka & Leavenworth), Kansas City, Columbia, St. Louis, Marion, and Poplar Bluff VA Medical Centers. The geographic region includes: Kansas, Missouri, Southern Illinois, and Southern Indiana.

Community-Based Outpatient Clinics
In addition to our main facility in Wichita, we offer services in six community-based outpatient clinics. These clinics are located in —

Dodge City, Kansas
Hays, Kansas
Hutchinson, Kansas
Liberal, Kansas
Parsons, Kansas
Salina, Kansas
Mission
To improve the health and well being of the Veterans we are honored to serve.

Vision
To be a model health care system, exemplifying our core values of compassion, excellence, commitment, trust and respect.

Key Business Drivers
Our key business drivers are patient/employee safety, continuous improvement and financial responsibility.

Values
Integrity: Act with high moral principle. Adhere to the highest professional standards. Maintain the trust and confidence of all with whom I engage.

Commitment: Work diligently to serve Veterans and other beneficiaries. Be driven by an earnest belief in VA’s mission. Fulfill my individual responsibilities and organizational responsibilities.

Advocacy: Be truly Veteran-centric by identifying, fully considering, and appropriately advancing the interests of Veterans and other beneficiaries.

Respect: Treat all those I serve and with whom I work with dignity and respect. Show respect to earn it.

Excellence: Strive for the highest quality and continuous improvement. Be thoughtful and decisive in leadership, accountable for my actions, willing to admit mistakes, and rigorous in correcting them.


Medical Care

Tricare Numbers
Nurse Advice Hotline TRICARE: (800) 874-2273 Opt 1
Primary Care Appointments: (800) 600-9332
TRICARE for Life: (866) 773-0404


TRICARE
Tricare partners with United Healthcare Military & Veterans as its regional contractor in the Western United States to provide health care services and support to beneficiaries.

Home TRICARE:
https://www.tricare.mil

Tricare Home Page allows access to Enroll in or Purchase a Plan, File or Check a Claim, View Referrals, Find a Health Care Provider, Change Your Primary Care Manager, Compare Plans, Manage Prescriptions and much more.

Nurse Advice Line TRICARE: (800) 874-2273 Opt 1.

The Nurse Advice Line is available to all TRICARE beneficiaries in the U.S., except those enrolled in US Family Health Plan. You can call the Nurse Advice Line 24/7, at no cost to you, to talk to a registered nurse who can: Answer your urgent care questions.

New to TRICARE:
https://www.tricare.mil/Plans/New

Learn more about TRICARE- Watch an overview video & take free public TRICARE courses online.

TRICARE Online:
https://www.tricareonline.com/

You can make Primary Care appointments, check lab results and even order your pharmacy refills using TOL, 24 hours a day, 7 days a week.
Contact: (800) 600-9332

TRICARE For Life:
https://www.tricare.mil/tfl
Contact- (866) 773-0404

TRICARE for Life is your Medicare-wraparound coverage for TRICARE-eligible beneficiaries who have Medicare Part A and B. TRICARE for Life beneficiaries can receive care at military hospitals and clinics, but only on a space-available basis.

TRICARE Pharmacy Program:
https://www.tricare.mil/pharmacy

The TRICARE Pharmacy Program provides the prescription drugs you need, when you need them, in a safe, easy, and affordable way.

Customer Service Community Directory:
https://www.tricare.mil/bcacdcao/

The directory helps you connect with a Beneficiary Counseling and Assistance Coordinator (BCAC), Debt Collection Assistance Officer (DCAO), or other member of the customer service community. If you have questions or issues specific to a single clinic or hospital, contact someone listed for that facility.

You may contact any customer service community representative for general TRICARE issues.

Must be registered in the DEERS program to be eligible for TRICARE
Defense Enrollment Eligibility Reporting System:
https://www.tricare.mil/deers

Base Listings

The numbers for Fairchild Air Force Base have low accuracy due to its unique utilization. Entire companies are rotated through on a regular basis, so large portions of the phone directory are subject to change without notice. Please contact the base operator at (509) 247-1212 if you experience any difficulty reaching your desired contact.

NameLevel NamePhone
Blind Rehabilitation Robert J. Dole VA Medical Center 1 (316) 651-3682
Low Vision Rehab Clinic Robert J. Dole VA Medical Center 1 (316) 685-2221
MOVE! Weight Management Program Robert J. Dole VA Medical Center 1 (316) 685-2221 ext: 53465
MOVE! Weight Management Program Robert J. Dole VA Medical Center 1 (888) 878-6881 ext: 53465
Medical Foster Home Robert J. Dole VA Medical Center 1 (316) 685-2221 ext: 57749
Pharmacy Robert J. Dole VA Medical Center 1 (316) 685-2221 ext: 1
Visual Impairment Service Team Robert J. Dole VA Medical Center 1 (316) 651-3682