Syracuse VA Medical Center

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800 Irving Avenue
Syracuse, NY 13210
(315) 425-4400

About

The Syracuse VA Medical Center, part of VA Health Care Upstate New York opened its doors on June 14, 1953. The Medical Center utilizes state-of-the-art technology to provide a full range of patient care services, education and research. The 106-bed general medical and surgical facility provides comprehensive:

  • Primary care
  • Mental health care
  • Tertiary care
  • Long-term care
  • Physical medicine
  • Rehabilitation
  • Neurology
  • Oncology
  • Dentistry
  • Geriatrics

The Syracuse VA Medical Center also operates a 48-bed Community Care Center that provides a community day program, mental health intensive case management program, homeless veteran program, and vocational services. The Community Living Center is a teaching facility. Syracuse VAMC leases space for two facilities located in Syracuse – the Veteran Recovery and Wellness Center and the Behavioral Health Outpatient Center (BHOC). Syracuse VA partners with Vet Centers located in Syracuse, Binghamton, and Watertown.

The Department of Veterans Affairs named the Syracuse VA Medical Center as a Center of Excellence for its Operation Enduring Freedom/Operation Iraqi Freedom and Polytrauma programs. The Syracuse facility is also the principal referral center for neurosurgery and urological renal stone treatment, serving all of upstate New York and northern Pennsylvania veterans.

Syracuse VA provides primary and behavioral health care in a 13-county area of Central New York through seven community based outpatient clinics in Auburn, Binghamton, Cortland, Massena, Oswego, Rome, and Watertown. The Syracuse VA Medical Center has an active affiliation with the State University of New York Upstate Medical University where over 650 of their students, residents, interns, and fellows receive training at the Medical Center each year. The Syracuse VA has eight affiliated nursing education programs and a physician assistant externship with LeMoyne College and a long-standing educational partnership with Syracuse University for field experience for audiology, speech pathology and social work students.

There is a $2.5 million research and development program that includes over 100 studies on a variety of topics. The research program is fully accredited by the Association for the Accreditation of Human Research Protection Programs, Inc. (AAHRPP).

As of June 14, 2013, Syracuse VA Medical Center opened a $90 million six-floor, 30-bed Regional Spinal Cord Disorder (SCI/D) Center. The center houses a therapeutic pool, expanded outpatient surgical services, dialysis and infusion program and seven new operating rooms. Syracuse VAMCis a Level II Polytrauma Center for VISN 2 and an Amputee Center of Care. Other projects of note include a new Women’s Wellness Center.


Medical Care

Tricare Numbers
Nurse Advice Hotline TRICARE: (800) 874-2273 Opt 1
Primary Care Appointments: (800) 600-9332
TRICARE for Life: (866) 773-0404


TRICARE
Tricare partners with United Healthcare Military & Veterans as its regional contractor in the Western United States to provide health care services and support to beneficiaries.

Home TRICARE:
https://www.tricare.mil

Tricare Home Page allows access to Enroll in or Purchase a Plan, File or Check a Claim, View Referrals, Find a Health Care Provider, Change Your Primary Care Manager, Compare Plans, Manage Prescriptions and much more.

Nurse Advice Line TRICARE: (800) 874-2273 Opt 1.

The Nurse Advice Line is available to all TRICARE beneficiaries in the U.S., except those enrolled in US Family Health Plan. You can call the Nurse Advice Line 24/7, at no cost to you, to talk to a registered nurse who can: Answer your urgent care questions.

New to TRICARE:
https://www.tricare.mil/Plans/New

Learn more about TRICARE- Watch an overview video & take free public TRICARE courses online.

TRICARE Online:
https://www.tricareonline.com/

You can make Primary Care appointments, check lab results and even order your pharmacy refills using TOL, 24 hours a day, 7 days a week.
Contact: (800) 600-9332

TRICARE For Life:
https://www.tricare.mil/tfl
Contact- (866) 773-0404

TRICARE for Life is your Medicare-wraparound coverage for TRICARE-eligible beneficiaries who have Medicare Part A and B. TRICARE for Life beneficiaries can receive care at military hospitals and clinics, ​but only on a space-available basis.

TRICARE Pharmacy Program:
https://www.tricare.mil/pharmacy

The TRICARE Pharmacy Program provides the prescription drugs you need, when you need them, in a safe, easy, and affordable way.

Customer Service Community Directory:
https://www.tricare.mil/bcacdcao/

The directory helps you connect with a Beneficiary Counseling and Assistance Coordinator (BCAC), Debt Collection Assistance Officer (DCAO), or other member of the customer service community. If you have questions or issues specific to a single clinic or hospital, contact someone listed for that facility.

You may contact any customer service community representative for general TRICARE issues.

Must be registered in the DEERS program to be eligible for TRICARE
Defense Enrollment Eligibility Reporting System:
https://www.tricare.mil/deers

Base Listings

The numbers for Fairchild Air Force Base have low accuracy due to its unique utilization. Entire companies are rotated through on a regular basis, so large portions of the phone directory are subject to change without notice. Please contact the base operator at (509) 247-1212 if you experience any difficulty reaching your desired contact.

Name Level Name Phone
Acupuncture Syracuse VA Medical Center (315) 425-4400 ext: 52179
Acupuncture Syracuse VA Medical Center (315) 425-4400 ext: 52180
Agent Orange Syracuse VA Medical Center (315) 425-6515
Alzheimers Syracuse VA Medical Center (315) 425-4671
Audiology Syracuse VA Medical Center (315) 425-2437
Behavioral Health Outpatient Clinics Syracuse VA Medical Center (315) 425-4400 ext: 53463
Cancer Care Syracuse VA Medical Center (315) 425-2680
Cardiology Syracuse VA Medical Center (315) 425-2935
Chaplain Syracuse VA Medical Center (315) 425-6596
Chiropractic Syracuse VA Medical Center (315) 425-2684
Community Living Center Syracuse VA Medical Center (315) 425-4400 ext: 52803
Dentistry Syracuse VA Medical Center (315) 425-4400 ext: 52090
Diabetes Syracuse VA Medical Center (315) 425-2636
Dialysis Syracuse VA Medical Center (315) 425-6587
Eye Care Syracuse VA Medical Center (315) 425-4400 ext: 53282
Eye Care Syracuse VA Medical Center (315) 425-4400 ext: 53281
Fee Basis/Fee Service Syracuse VA Medical Center (800) 396-7929
Former Prisoner of War Advocate Syracuse VA Medical Center (315) 425-4400
General Surgery Syracuse VA Medical Center (315) 425-4400 ext: 52179
General Surgery Syracuse VA Medical Center (315) 425-4400 ext: 52180
HIV AIDS Syracuse VA Medical Center (315) 425-2600
Home Based Primary Care Syracuse VA Medical Center (315) 425-4302
Home Health Aide Syracuse VA Medical Center (315) 425-4400 ext: 52785
Hospice Syracuse VA Medical Center (315) 425-3438
Lab and Pathology Services Syracuse VA Medical Center (315) 425-4419
Lesbian, Gay, Bisexual and Transgender Veterans Syracuse VA Medical Center (315) 425-4400 ext: 51004
MOVE! Weight Management Program Syracuse VA Medical Center (315) 425-4400 ext: 52045
MOVE! Weight Management Program Syracuse VA Medical Center (315) 425-4400 ext: 52045
Mammography Syracuse VA Medical Center (315) 425-4652
Mental Health Intensive Case Management Program Syracuse VA Medical Center (315) 425-4445
Military Sexual Trauma Counseling Syracuse VA Medical Center (315) 425-3439
Nutrition and Food Services Syracuse VA Medical Center (315) 425-4374
Obstetrics and Gynecology Syracuse VA Medical Center (315) 425-4652
Orthopedics Syracuse VA Medical Center (315) 425-4400 ext: 52179
Orthopedics Syracuse VA Medical Center (315) 425-4400 ext: 52180
Otolaryngology Ear, Nose and Throat Syracuse VA Medical Center (315) 425-4400 ext: 52179
Otolaryngology Ear, Nose and Throat Syracuse VA Medical Center (315) 425-4400 ext: 52180
Post-Traumatic Stress Disorder Syracuse VA Medical Center (315) 425-4400 ext: 53486
Post-Traumatic Stress Disorder Syracuse VA Medical Center (315) 425-4400 ext: 53486
Pain Management Syracuse VA Medical Center (315) 425-4400 ext: 52179
Pain Management Syracuse VA Medical Center (315) 425-4400 ext: 52180
Pharmacy Syracuse VA Medical Center (315) 425-4400 ext: 52026
Physical Medicine and Rehabilitation Syracuse VA Medical Center (315) 425-2684
Podiatry Syracuse VA Medical Center (315) 425-4400 ext: 52179
Podiatry Syracuse VA Medical Center (315) 425-4400 ext: 52180
Polytrauma Program Syracuse VA Medical Center (315) 425-6567
Primary Care Syracuse VA Medical Center (315) 425-4400
Prosthetics and Sensory Aids Service Syracuse VA Medical Center (315) 425-4659
Psychosocial Rehabilitation and Recovery Center Syracuse VA Medical Center (315) 425-4445
Radiology and Diagnostic Imaging Syracuse VA Medical Center (315) 425-4400 ext: 52234