Tuscaloosa VA Medical Center

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3701 Loop Rd. East
Tuscaloosa, AL 35404
(205) 554-2000

About

The Tuscaloosa VA Medical Center (TVAMC) is located in West Alabama, where the facility is situated on a beautiful campus of 125 acres with 25 major buildings. TVAMC provides primary care, long-term health care, and mental health care services to eligible Veterans in the VA Southeast Network (Veterans Integrated Service Network [VISN 7]. The Tuscaloosa VA Medical Center provides access to secondary and tertiary care services. To serve America’s Heroes by improving their health and well-being through Veteran and Family-Centered Care.

Our key business drivers are quality, financial integrity, patient satisfaction, and employee satisfaction. Integrity: Act with high moral principle. Adhere to the highest professional standards. Maintain the trust and confidence of all with whom I engage. Commitment: Work diligently to serve Veterans and other beneficiaries. Be driven by an earnest belief in VA’s mission. Fulfill my individual responsibilities and organizational responsibilities. Advocacy: Be truly Veteran-centric by identifying, fully considering, and appropriately advancing the interests of Veterans and other beneficiaries. Respect: Treat all those I serve and with whom I work with dignity and respect. Show respect to earn it. Excellence: Strive for the highest quality and continuous improvement. Be thoughtful and decisive in leadership, accountable for my actions, willing to admit mistakes, and rigorous in correcting them.


Medical Care

Tricare Numbers
Nurse Advice Hotline TRICARE: (800) 874-2273 Opt 1
Primary Care Appointments: (800) 600-9332
TRICARE for Life: (866) 773-0404


TRICARE
Tricare partners with United Healthcare Military & Veterans as its regional contractor in the Western United States to provide health care services and support to beneficiaries.

Home TRICARE:
https://www.tricare.mil

Tricare Home Page allows access to Enroll in or Purchase a Plan, File or Check a Claim, View Referrals, Find a Health Care Provider, Change Your Primary Care Manager, Compare Plans, Manage Prescriptions and much more.

Nurse Advice Line TRICARE: (800) 874-2273 Opt 1.

The Nurse Advice Line is available to all TRICARE beneficiaries in the U.S., except those enrolled in US Family Health Plan. You can call the Nurse Advice Line 24/7, at no cost to you, to talk to a registered nurse who can: Answer your urgent care questions.

New to TRICARE:
https://www.tricare.mil/Plans/New

Learn more about TRICARE- Watch an overview video & take free public TRICARE courses online.

TRICARE Online:
https://www.tricareonline.com/

You can make Primary Care appointments, check lab results and even order your pharmacy refills using TOL, 24 hours a day, 7 days a week.
Contact: (800) 600-9332

TRICARE For Life:
https://www.tricare.mil/tfl
Contact- (866) 773-0404

TRICARE for Life is your Medicare-wraparound coverage for TRICARE-eligible beneficiaries who have Medicare Part A and B. TRICARE for Life beneficiaries can receive care at military hospitals and clinics, but only on a space-available basis.

TRICARE Pharmacy Program:
https://www.tricare.mil/pharmacy

The TRICARE Pharmacy Program provides the prescription drugs you need, when you need them, in a safe, easy, and affordable way.

Customer Service Community Directory:
https://www.tricare.mil/bcacdcao/

The directory helps you connect with a Beneficiary Counseling and Assistance Coordinator (BCAC), Debt Collection Assistance Officer (DCAO), or other member of the customer service community. If you have questions or issues specific to a single clinic or hospital, contact someone listed for that facility.

You may contact any customer service community representative for general TRICARE issues.

Must be registered in the DEERS program to be eligible for TRICARE
Defense Enrollment Eligibility Reporting System:
https://www.tricare.mil/deers

Base Listings

The numbers for Fairchild Air Force Base have low accuracy due to its unique utilization. Entire companies are rotated through on a regular basis, so large portions of the phone directory are subject to change without notice. Please contact the base operator at (509) 247-1212 if you experience any difficulty reaching your desired contact.

Name Level Name Phone
Agent Cashier Tuscaloosa VA Medical Center (205) 554-2000
Agent Orange Registry Tuscaloosa VA Medical Center (205) 554-2000 ext: 2368
Audiology Tuscaloosa VA Medical Center (205) 554-2000 ext: 2610
Barber Shop Tuscaloosa VA Medical Center (205) 554-2000 ext: 2243
Beneficiary Travel Tuscaloosa VA Medical Center (205) 554-2000 ext: 2380
Billing and Insurance Tuscaloosa VA Medical Center (205) 554-2000 ext: 2267
Canteen Tuscaloosa VA Medical Center (205) 554-2000 ext: 2251
Careers Tuscaloosa VA Medical Center (205) 554-2000 ext: 2540
Chaplain Service Tuscaloosa VA Medical Center (205) 554-2000 ext: 2054
Community Residential Care Clinic Line 1 Tuscaloosa VA Medical Center (205) 554-2000 ext: 3820
Community Residential Care Clinic Line 2 Tuscaloosa VA Medical Center (205) 554-2000 ext: 2458
Compensation and Pension Tuscaloosa VA Medical Center (205) 554-2000 ext: 2368
Dental Clinic Line 1 Tuscaloosa VA Medical Center (205) 554-2000 ext: 2262
Dental Clinic Line 2 Tuscaloosa VA Medical Center (205) 554-2000 ext: 2263
Diagnostic Services Tuscaloosa VA Medical Center (205) 554-2000 ext: 3103
Disabled American Veterans Office Tuscaloosa VA Medical Center (205) 554-2000 ext: 2873
Eligibility and Enrollment Line 1 Tuscaloosa VA Medical Center (205) 554-2000 ext: 2220
Eligibility and Enrollment Line 2 Tuscaloosa VA Medical Center (205) 554-2000 ext: 3746
Eligibility and Enrollment Toll Free Tuscaloosa VA Medical Center (888) 269-3045 ext: 3746
Fee Basis Tuscaloosa VA Medical Center (205) 554-2000 ext: 2909
Former Prisoners of War Advocate Tuscaloosa VA Medical Center (205) 554-2000 ext: 2418
Geriatrics and Extended Care Tuscaloosa VA Medical Center (205) 554-2000 ext: 2787
Lesbian Gay Bisexual and Transgender Program Tuscaloosa VA Medical Center (205) 554-2000 ext: 4352
Medical Records- Release of Information Line 1 Tuscaloosa VA Medical Center (205) 554-2000 ext: 2387
Medical Records- Release of Information Line 2 Tuscaloosa VA Medical Center (205) 554-2000 ext: 2388
Medical Records- Release of Information Toll Free Tuscaloosa VA Medical Center (888) 269-3045 ext: 2388
Mental Health Line 1 Tuscaloosa VA Medical Center (205) 554-2000 ext: 2455
Mental Health Line 2 Tuscaloosa VA Medical Center (205) 554-2000 ext: 3123
Mental Health Toll Free Tuscaloosa VA Medical Center (888) 269-3045 ext: 3123
Mental Health Residential Rehabilitation Program Tuscaloosa VA Medical Center (205) 554-2000 ext: 3715
MyHealtheVet Program Tuscaloosa VA Medical Center (205) 554-2000 ext: 2671
Neurology Tuscaloosa VA Medical Center (205) 554-2000 ext: 4136
Oncology Tuscaloosa VA Medical Center (205) 554-2000 ext: 3776
Optometry Tuscaloosa VA Medical Center (205) 554-2000 ext: 2428
Patient Advocates Line 1 Tuscaloosa VA Medical Center (205) 554-2813
Patient Advocates Line 2 Tuscaloosa VA Medical Center (205) 554-2957
Patient Education Center Tuscaloosa VA Medical Center (205) 554-2000 ext: 3653
Patient Health Education Resource Center Line 1 Tuscaloosa VA Medical Center (205) 554-2000 ext: 3653
Patient Health Education Resource Center Line 2 Tuscaloosa VA Medical Center (205) 554-2000 ext: 6549
Patriot Brew Coffee Shop Tuscaloosa VA Medical Center (888) 269-3045
Pharmacy Tuscaloosa VA Medical Center (888) 651-2685
Physical Therapy Line 1 Tuscaloosa VA Medical Center (205) 554-2000 ext: 2612
Physical Therapy Line 2 Tuscaloosa VA Medical Center (205) 554-2000 ext: 3712
Podiatry Tuscaloosa VA Medical Center (205) 554-2000 ext: 4136
Police Service Tuscaloosa VA Medical Center (205) 554-2000 ext: 2685
Print Clinic Tuscaloosa VA Medical Center (205) 554-2000 ext: 4693
Prosthetics Tuscaloosa VA Medical Center (205) 554-2000 ext: 2352
Psychology Tuscaloosa VA Medical Center (205) 554-2000 ext: 2139
Quality Management Line 1 Tuscaloosa VA Medical Center (205) 554-2000 ext: 2451
Quality Management Line 2 Tuscaloosa VA Medical Center (205) 554-2000 ext: 2535