VA Boston Healthcare System - Brockton Division
Brockton, MA 02301 1 (508) 583-4500
About
VA Boston Healthcare System’s consolidated facility consists of the Jamaica Plain campus, located in the heart of Boston’s Longwood Medical Community; the West Roxbury campus, located on the Dedham line; and the Brockton campus, located 20 miles south of Boston in the City of Brockton.
Community-Based Outpatient Clinics
In addition to our main facilities in Brockton, Jamaica Plain and West Roxbury, we offer services in four community based outpatient clinics. These clinics are located in:
- Boston (Causeway Street), Massachusetts
- Framingham, Massachusetts
- Lowell, Massachusetts
- Plymouth, Massachusetts
- Quincy, Massachusetts
Mission
- VA Boston Healthcare System exists to serve the veteran through the delivery of timely quality care by staff who demonstrate outstanding customer service, the advancement of health care through research, and the education of tomorrow’s health care providers.
Vision
- VA Boston Healthcare System will be recognized locally, regionally, and nationally as a leader in quality patient care, positive customer service, medical/allied health education, health-related research, and employment opportunities.
Key Business Drivers
- Our key business drivers are quality, financial integrity, patient satisfaction, and employee satisfaction.
Values
- Integrity: Act with high moral principle. Adhere to the highest professional standards. Maintain the trust and confidence of all with whom I engage.
- Commitment: Work diligently to serve Veterans and other beneficiaries. Be driven by an earnest belief in VA’s mission. Fulfill my individual responsibilities and organizational responsibilities.
- Advocacy: Be truly Veteran-centric by identifying, fully considering, and appropriately advancing the interests of Veterans and other beneficiaries.
- Respect: Treat all those I serve and with whom I work with dignity and respect. Show respect to earn it.
- Excellence: Strive for the highest quality and continuous improvement. Be thoughtful and decisive in leadership, accountable for my actions, willing to admit mistakes, and rigorous in correcting them.
- Green Environmental Management System (GEMS)
Policy Statement
Supporting our mission of providing quality care to our veterans, the VA Boston Healthcare System (VABHS) facilitates the use of its Green Environmental Management Systems (GEMS) as a systematic management approach to develop and implement our environmental policy and manage our environmental program at all levels of the organization.
GEMS provides an organizational structure and framework for managing VABHS’s environmental responsibilities, goals and objectives with respect to: environmental regulatory compliance; pollution prevention; energy conservation; sustainable buildings and practices; conformance with all Executive Orders/Directives; and, ensure compliance with all Federal, State & Local regulations.
Medical Care
Tricare Numbers
Nurse Advice Hotline TRICARE: (800) 874-2273 Opt 1
Primary Care Appointments: (800) 600-9332
TRICARE for Life: (866) 773-0404
TRICARE
Tricare partners with United Healthcare Military & Veterans as its regional contractor in the Western United States to provide health care services and support to beneficiaries.
Home TRICARE:
https://www.tricare.mil
Tricare Home Page allows access to Enroll in or Purchase a Plan, File or Check a Claim, View Referrals, Find a Health Care Provider, Change Your Primary Care Manager, Compare Plans, Manage Prescriptions and much more.
Nurse Advice Line TRICARE: (800) 874-2273 Opt 1.
The Nurse Advice Line is available to all TRICARE beneficiaries in the U.S., except those enrolled in US Family Health Plan. You can call the Nurse Advice Line 24/7, at no cost to you, to talk to a registered nurse who can: Answer your urgent care questions.
New to TRICARE:
https://www.tricare.mil/Plans/New
Learn more about TRICARE- Watch an overview video & take free public TRICARE courses online.
TRICARE Online:
https://www.tricareonline.com/
You can make Primary Care appointments, check lab results and even order your pharmacy refills using TOL, 24 hours a day, 7 days a week.
Contact: (800) 600-9332
TRICARE For Life:
https://www.tricare.mil/tfl
Contact- (866) 773-0404
TRICARE for Life is your Medicare-wraparound coverage for TRICARE-eligible beneficiaries who have Medicare Part A and B. TRICARE for Life beneficiaries can receive care at military hospitals and clinics, but only on a space-available basis.
TRICARE Pharmacy Program:
https://www.tricare.mil/pharmacy
The TRICARE Pharmacy Program provides the prescription drugs you need, when you need them, in a safe, easy, and affordable way.
Customer Service Community Directory:
https://www.tricare.mil/bcacdcao/
The directory helps you connect with a Beneficiary Counseling and Assistance Coordinator (BCAC), Debt Collection Assistance Officer (DCAO), or other member of the customer service community. If you have questions or issues specific to a single clinic or hospital, contact someone listed for that facility.
You may contact any customer service community representative for general TRICARE issues.
Must be registered in the DEERS program to be eligible for TRICARE
Defense Enrollment Eligibility Reporting System:
https://www.tricare.mil/deers
Base Listings
The numbers for Fairchild Air Force Base have low accuracy due to its unique utilization. Entire companies are rotated through on a regular basis, so large portions of the phone directory are subject to change without notice. Please contact the base operator at (509) 247-1212 if you experience any difficulty reaching your desired contact.
Name | Level Name | Phone |
---|---|---|
Adaptive Sports | VA Boston Healthcare System-Brockton Campus |
1 (774) 826-1955 |
Adult Day Health Care | VA Boston Healthcare System-Brockton Campus |
1 (800) 865-3386 |
Amputee Rehabilitation Program | VA Boston Healthcare System-Brockton Campus |
1 (800) 857-3364 ext: 44863 |
Cardiac Surgery | VA Boston Healthcare System-Brockton Campus |
1 (800) 865-3386 |
Center for Returning Veterans (OEF/OIF) | VA Boston Healthcare System-Brockton Campus |
1 (800) 865-3384 ext: 42892 |
Chaplain Services | VA Boston Healthcare System-Brockton Campus |
1 (857) 203-5125 ext: 35125 |
Community Living Center | VA Boston Healthcare System-Brockton Campus |
1 (800) 865-3384 |
Counseling and Psychotherapy | VA Boston Healthcare System-Brockton Campus |
1 (800) 865-3384 |
Dental | VA Boston Healthcare System-Brockton Campus |
1 (800) 865-3384 |
Depression and Anxiety | VA Boston Healthcare System-Brockton Campus |
1 (800) 865-3384 |
Dermatology | VA Boston Healthcare System-Brockton Campus |
1 (857) 364-5850 |
Former Prisoner of War Program | VA Boston Healthcare System-Brockton Campus |
1 (800) 865-3384 |
Geriatric Mental Health | VA Boston Healthcare System-Brockton Campus |
1 (774) 826-3726 |
Geriatrics Clinic | VA Boston Healthcare System-Brockton Campus |
1 (857) 364-4186 |
Gynecology | VA Boston Healthcare System-Brockton Campus |
1 (800) 865-3384 |
Hematology/Oncology | VA Boston Healthcare System-Brockton Campus |
1 (800) 865-3384 ext: 44393 |
Internships, Fellowships and Affiliation | VA Boston Healthcare System-Brockton Campus |
1 (800) 865-3384 |
Kinesiotherapy | VA Boston Healthcare System-Brockton Campus |
1 (800) 865-3384 |
Low Vision and Blind Rehabilitation | VA Boston Healthcare System-Brockton Campus |
1 (800) 865-3488 |
Mental Health | VA Boston Healthcare System-Brockton Campus |
1 (800) 865-3384 |
Mental Health and Substance Abuse Services for Women | VA Boston Healthcare System-Brockton Campus |
1 (800) 865-3384 ext: 61778 |
Mental Health: Serious Mental Illness | VA Boston Healthcare System-Brockton Campus |
1 (800) 865-3384 ext: 62556 |
Military Sexual Trauma | VA Boston Healthcare System-Brockton Campus |
1 (774) 826-2217 |
Occupational Therapy | VA Boston Healthcare System-Brockton Campus |
1 (800) 865-3384 |
Optometry | VA Boston Healthcare System-Brockton Campus |
1 (800) 865-3384 |
PTSD: Post Traumatic Stress Disorder | VA Boston Healthcare System-Brockton Campus |
1 (800) 865-3384 |
Palliative Care and Hospice | VA Boston Healthcare System-Brockton Campus |
1 (857) 364-4186 |
Pathology and Laboratory Medicine | VA Boston Healthcare System-Brockton Campus |
1 (800) 865-3384 |
Pharmacy | VA Boston Healthcare System-Brockton Campus |
1 (800) 865-3384 |
Physical Therapy | VA Boston Healthcare System-Brockton Campus |
1 (800) 865-3384 |
Primary Care | VA Boston Healthcare System-Brockton Campus |
1 (800) 865-3384 |
Primary Care Behavioral Health Program | VA Boston Healthcare System-Brockton Campus |
1 (800) 865-3384 |
Prosthetics and Sensory Aid Department | VA Boston Healthcare System-Brockton Campus |
1 (857) 364-5426 |
Prosthetics and Sensory Aid Department | VA Boston Healthcare System-Brockton Campus |
1 (857) 203-6312 |
Psychiatry: Inpatient | VA Boston Healthcare System-Brockton Campus |
1 (800) 865-3384 |
Pulmonary, Allergy, Sleep, and Critical Care Medicine | VA Boston Healthcare System-Brockton Campus |
1 (857) 203-6427 |
Pulmonary, Allergy, Sleep, and Critical Care Medicine | VA Boston Healthcare System-Brockton Campus |
1 (857) 203-6478 |
Radiology | VA Boston Healthcare System-Brockton Campus |
1 (800) 865-3384 |
Respite Care | VA Boston Healthcare System-Brockton Campus |
1 (800) 865-3384 ext: 35681 |
Rheumatology | VA Boston Healthcare System-Brockton Campus |
1 (800) 865-3384 |
Sensory & Physical Rehabilitation | VA Boston Healthcare System-Brockton Campus |
1 (800) 865-3384 |
Social Work | VA Boston Healthcare System-Brockton Campus |
1 (800) 865-3384 |
Speech and Audiology | VA Boston Healthcare System-Brockton Campus |
1 (800) 865-3384 |
Substance Abuse | VA Boston Healthcare System-Brockton Campus |
1 (800) 865-3384 |
Urology | VA Boston Healthcare System-Brockton Campus |
1 (857) 364-6150 |
Veterans and Families Consumer Council (VFCC) | VA Boston Healthcare System-Brockton Campus |
1 (800) 865-3384 |
Wheelchair Clinics | VA Boston Healthcare System-Brockton Campus |
1 (800) 865-3384 |
Women's Comprehensive Primary Care and Gynecology | VA Boston Healthcare System-Brockton Campus |
1 (800) 865-3384 |