VA Central Iowa Health Care System

Base Featured Image
3600 30th Street
Des Moines, IA 50310
1 (515) 699-5999

About

The VA Central Iowa Health Care System (VACIHCS) operates a Veterans Health Administration (VHA) medical facility in Des Moines, with Community Based Outpatient Clinics (CBOCs) in Mason City, Fort Dodge, Knoxville, Marshalltown and Carroll. The medical center provides acute and specialized medical and surgical services, residential outpatient treatment programs in substance abuse and post-traumatic stress and a full range of mental health and long-term care services, as well as sub-acute and restorative rehabilitation services and a domiciliary.


Medical Care

Tricare Numbers
Nurse Advice Hotline TRICARE: (800) 874-2273 Opt 1
Primary Care Appointments: (800) 600-9332
TRICARE for Life: (866) 773-0404


TRICARE
Tricare partners with United Healthcare Military & Veterans as its regional contractor in the Western United States to provide health care services and support to beneficiaries.

Home TRICARE:
https://www.tricare.mil

Tricare Home Page allows access to Enroll in or Purchase a Plan, File or Check a Claim, View Referrals, Find a Health Care Provider, Change Your Primary Care Manager, Compare Plans, Manage Prescriptions and much more.

Nurse Advice Line TRICARE: (800) 874-2273 Opt 1.

The Nurse Advice Line is available to all TRICARE beneficiaries in the U.S., except those enrolled in US Family Health Plan. You can call the Nurse Advice Line 24/7, at no cost to you, to talk to a registered nurse who can: Answer your urgent care questions.

New to TRICARE:
https://www.tricare.mil/Plans/New

Learn more about TRICARE- Watch an overview video & take free public TRICARE courses online.

TRICARE Online:
https://www.tricareonline.com/

You can make Primary Care appointments, check lab results and even order your pharmacy refills using TOL, 24 hours a day, 7 days a week.
Contact: (800) 600-9332

TRICARE For Life:
https://www.tricare.mil/tfl
Contact- (866) 773-0404

TRICARE for Life is your Medicare-wraparound coverage for TRICARE-eligible beneficiaries who have Medicare Part A and B. TRICARE for Life beneficiaries can receive care at military hospitals and clinics, ​but only on a space-available basis.

TRICARE Pharmacy Program:
https://www.tricare.mil/pharmacy

The TRICARE Pharmacy Program provides the prescription drugs you need, when you need them, in a safe, easy, and affordable way.

Customer Service Community Directory:
https://www.tricare.mil/bcacdcao/

The directory helps you connect with a Beneficiary Counseling and Assistance Coordinator (BCAC), Debt Collection Assistance Officer (DCAO), or other member of the customer service community. If you have questions or issues specific to a single clinic or hospital, contact someone listed for that facility.

You may contact any customer service community representative for general TRICARE issues.

Must be registered in the DEERS program to be eligible for TRICARE
Defense Enrollment Eligibility Reporting System:
https://www.tricare.mil/deers

Base Listings

The numbers for Fairchild Air Force Base have low accuracy due to its unique utilization. Entire companies are rotated through on a regular basis, so large portions of the phone directory are subject to change without notice. Please contact the base operator at (509) 247-1212 if you experience any difficulty reaching your desired contact.

Name Level Name Phone
Toll Free VA Central Iowa Health Care System 1 (800) 294-8387
Army Wounded Warior Program Advocate Support VA Central Iowa Health Care System 1 (515) 242-4469
Billing Office VA Central Iowa Health Care System 1 (515) 699-5999
Blind Rehabilitation Services VA Central Iowa Health Care System 1 (515) 699-5942
Chaplain Service VA Central Iowa Health Care System 1 (519) 699-5999 ext: 5463
Communications Office VA Central Iowa Health Care System 1 (515) 699-5850
Community Resource and Referral Center VA Central Iowa Health Care System 1 (515) 699-5637
Compensation and Pension VA Central Iowa Health Care System 1 (515) 699-5888
Dental Service VA Central Iowa Health Care System 1 (515) 699-5831
Diabetes Education Program VA Central Iowa Health Care System 1 (519) 699-5999 ext: 4255
Eligibility Office VA Central Iowa Health Care System 1 (515) 699-5888
Extended Care and Rehabilitation Line 1 VA Central Iowa Health Care System 1 (519) 699-5999 ext: 4373
Extended Care and Rehabilitation Line 2 VA Central Iowa Health Care System 1 (519) 699-5999 ext: 3562
Genomic Medicine VA Central Iowa Health Care System 1 (515) 699-5420
Imaging Service VA Central Iowa Health Care System 1 (515) 699-5816
Learning Service VA Central Iowa Health Care System 1 (515) 699-5532
Lesbian, Gay, Bisexual & Transgender Program VA Central Iowa Health Care System 1 (515) 699-5280
Mental Health VA Central Iowa Health Care System 1 (515) 699-5999
Military Sexual Trauma VA Central Iowa Health Care System 1 (515) 699-5677
Music Therapy VA Central Iowa Health Care System 1 (519) 699-5999 ext: 4949
Nutrition and Food Services VA Central Iowa Health Care System 1 (515) 699-5854
Parkinson's Disease VA Central Iowa Health Care System 1 (515) 699-5999
Pathology and Lab VA Central Iowa Health Care System 1 (515) 699-5829
Patient Representative Line 1 VA Central Iowa Health Care System 1 (515) 699-5421
Patient Representative Line 2 VA Central Iowa Health Care System 1 (515) 699-5522
Pharmacy VA Central Iowa Health Care System 1 (515) 699-5832
Pharmacy Toll Free VA Central Iowa Health Care System 1 (800) 294-8387 ext: 95832
Pharmacy Residency Program VA Central Iowa Health Care System 1 (515) 699-5999
Pharmacy Residency Program Toll Free VA Central Iowa Health Care System 1 (800) 294-8387
Quality and Safety VA Central Iowa Health Care System 1 (519) 699-5999 ext: 4314
Recreation Therapy Line 1 VA Central Iowa Health Care System 1 (519) 699-5999 ext: 4300
Recreation Therapy Line 2 VA Central Iowa Health Care System 1 (519) 699-5999 ext: 4939
Spinal Cord Injury/Dysfunction Clinic Line 1 VA Central Iowa Health Care System 1 (519) 699-5999 ext: 4369
Spinal Cord Injury/Dysfunction Clinic Line 2 VA Central Iowa Health Care System 1 (519) 699-5999 ext: 2132
Telehealth VA Central Iowa Health Care System 1 (519) 699-5999 ext: 3998
Telephone Care VA Central Iowa Health Care System 1 (866) 687-7382
Veteran Health Education VA Central Iowa Health Care System 1 (519) 699-5999 ext: 3421