VA Illiana Health Care System

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1900 E. Main St.
Danville, IL 61832
(217) 554-3000

About

Since 1898, our buildings, facilities, patients, and missions have changed, but remaining constant is VA Illiana Health Care System’s endeavor in improving the health of the men and women who have so proudly served our nation. Being the 8th oldest VA facility, we consider it our privilege to serve your health care needs in any way we can. Services are available to more than 150,000 veterans living in the surrounding 34-county areas of Illinois and Indiana.

Community-Based Outpatient Clinics
In addition to our main facility in Danville, Illinois, we offer services in four community-based outpatient clinics. These clinics are located in —

Decatur, Illinois
Mattoon, Illinois
Peoria, Illinois
Springfield, Illinois
Mission
VA Illiana Health Care System, Danville exists to honor America’s Veterans by providing exceptional healthcare that improves their health and well-being.

Vision
VA Illiana Health Care System to be a patient centered integrated health care organization for Veterans providing excellence in health care, research, and education; an organization where people choose to work; an active community partner and back-up for National emergencies.

Key Business Drivers
Our key business drivers are quality, financial integrity, patient satisfaction, and employee satisfaction.

VA Core Values: Integrity, Commitment, Advocacy, Respect, Excellence (“I CARE”)
Integrity: Act with high moral principle. Adhere to the highest professional standards. Maintain the trust and confidence of all with whom I engage.
Commitment: Work diligently to serve Veterans and other beneficiaries. Be driven by an earnest belief in VA’s mission. Fulfill my individual responsibilities and organizational responsibilities.
Advocacy: Be truly Veteran-centric by identifying, fully considering, and appropriately advancing the interests of Veterans and other beneficiaries.
Respect: Treat all those I serve and with whom I work with dignity and respect. Show respect to earn it.
Excellence: Strive for the highest quality and continuous improvement. Be thoughtful and decisive in leadership, accountable for my actions, willing to admit mistakes, and rigorous in correcting them.


Medical Care

Tricare Numbers
Nurse Advice Hotline TRICARE: (800) 874-2273 Opt 1
Primary Care Appointments: (800) 600-9332
TRICARE for Life: (866) 773-0404


TRICARE
Tricare partners with United Healthcare Military & Veterans as its regional contractor in the Western United States to provide health care services and support to beneficiaries.

Home TRICARE:
https://www.tricare.mil

Tricare Home Page allows access to Enroll in or Purchase a Plan, File or Check a Claim, View Referrals, Find a Health Care Provider, Change Your Primary Care Manager, Compare Plans, Manage Prescriptions and much more.

Nurse Advice Line TRICARE: (800) 874-2273 Opt 1.

The Nurse Advice Line is available to all TRICARE beneficiaries in the U.S., except those enrolled in US Family Health Plan. You can call the Nurse Advice Line 24/7, at no cost to you, to talk to a registered nurse who can: Answer your urgent care questions.

New to TRICARE:
https://www.tricare.mil/Plans/New

Learn more about TRICARE- Watch an overview video & take free public TRICARE courses online.

TRICARE Online:
https://www.tricareonline.com/

You can make Primary Care appointments, check lab results and even order your pharmacy refills using TOL, 24 hours a day, 7 days a week.
Contact: (800) 600-9332

TRICARE For Life:
https://www.tricare.mil/tfl
Contact- (866) 773-0404

TRICARE for Life is your Medicare-wraparound coverage for TRICARE-eligible beneficiaries who have Medicare Part A and B. TRICARE for Life beneficiaries can receive care at military hospitals and clinics, but only on a space-available basis.

TRICARE Pharmacy Program:
https://www.tricare.mil/pharmacy

The TRICARE Pharmacy Program provides the prescription drugs you need, when you need them, in a safe, easy, and affordable way.

Customer Service Community Directory:
https://www.tricare.mil/bcacdcao/

The directory helps you connect with a Beneficiary Counseling and Assistance Coordinator (BCAC), Debt Collection Assistance Officer (DCAO), or other member of the customer service community. If you have questions or issues specific to a single clinic or hospital, contact someone listed for that facility.

You may contact any customer service community representative for general TRICARE issues.

Must be registered in the DEERS program to be eligible for TRICARE
Defense Enrollment Eligibility Reporting System:
https://www.tricare.mil/deers

Base Listings

The numbers for Fairchild Air Force Base have low accuracy due to its unique utilization. Entire companies are rotated through on a regular basis, so large portions of the phone directory are subject to change without notice. Please contact the base operator at (509) 247-1212 if you experience any difficulty reaching your desired contact.

Name Level Name Phone
Appointments VA Illiana Health Care System (217) 554-4444
Eligibility VA Illiana Health Care System (217) 554-5388
MOVE Weight Management VA Illiana Health Care System (217) 554-5135
Mental Health VA Illiana Health Care System (217) 554-4530
Mental Health VA Illiana Health Care System (217) 554-5794
Mental Health Intensive Case Management Program VA Illiana Health Care System (217) 554-4530
Mental Health Services - Inpatient VA Illiana Health Care System (217) 554-3000
Mental Health-Suicide Prevention VA Illiana Health Care System (217) 554-5138
Mental Health-Suicide Prevention VA Illiana Health Care System (217) 554-3163
Minority Veterans Program VA Illiana Health Care System (217) 554-5147
Minority Veterans Program VA Illiana Health Care System (217) 554-5369
Neuropsychology VA Illiana Health Care System (217) 554-5179
Neuropsychology VA Illiana Health Care System (217) 554-4274
Palliative Care - Education/Volunteer Opportunities VA Illiana Health Care System (217) 554-5700
Palliative Care - Pre-Planning VA Illiana Health Care System (217) 554-5374
Palliative Care Community Resources VA Illiana Health Care System (217) 554-5137
Palliative Care Information VA Illiana Health Care System (217) 554-5648
Palliative Care Information VA Illiana Health Care System (217) 554-5641
Palliative Care Program VA Illiana Health Care System (217) 554-5648
Palliative Care Program VA Illiana Health Care System (217) 554-5834
Physical Medicine and Rehabilitation Services VA Illiana Health Care System (217) 554-3000
Podiatric Residency & Clerkship Programs VA Illiana Health Care System (217) 554-3000 ext: 3660
Post Traumatic Stress Disorder (PTSD) Clinic VA Illiana Health Care System (217) 554-4257
Primary Care Services VA Illiana Health Care System (217) 554-3000
Psychosocial Residential Rehabilitation Treatment VA Illiana Health Care System (217) 554-3000 ext: 44611
Returning Service Members VA Illiana Health Care System (217) 554-5121
Social Work VA Illiana Health Care System (217) 554-3000
Substance Abuse Treatment Program VA Illiana Health Care System (217) 554-4177
Surgery Service VA Illiana Health Care System (217) 554-3000
Therapeutic Supported Employment Services VA Illiana Health Care System (217) 554-4879
VAIHCS Medical Foster Home Program VA Illiana Health Care System (309) 589-6800 ext: 47375
Womens Veteran Program VA Illiana Health Care System (217) 554-3000 ext: 43664