VA Palo Alto Health Care System - Menlo Park Division

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795 Willow Road
Menlo Park, CA 94025
1 (650) 614-9997

About

The VA Palo Alto Health Care System (VAPAHCS) consists of three inpatient facilities located at Palo Alto, Menlo Park, and Livermore, plus seven outpatient clinics in San Jose, Fremont, Capitola, Monterey, Stockton, Modesto, and Sonora. These facilities provide some of the world’s finest medical care and cutting-edge technology.


Medical Care

Tricare Numbers
Nurse Advice Hotline TRICARE: (800) 874-2273 Opt 1
Primary Care Appointments: (800) 600-9332
TRICARE for Life: (866) 773-0404


TRICARE
Tricare partners with United Healthcare Military & Veterans as its regional contractor in the Western United States to provide health care services and support to beneficiaries.

Home TRICARE:
https://www.tricare.mil

Tricare Home Page allows access to Enroll in or Purchase a Plan, File or Check a Claim, View Referrals, Find a Health Care Provider, Change Your Primary Care Manager, Compare Plans, Manage Prescriptions and much more.

Nurse Advice Line TRICARE: (800) 874-2273 Opt 1.

The Nurse Advice Line is available to all TRICARE beneficiaries in the U.S., except those enrolled in US Family Health Plan. You can call the Nurse Advice Line 24/7, at no cost to you, to talk to a registered nurse who can: Answer your urgent care questions.

New to TRICARE:
https://www.tricare.mil/Plans/New

Learn more about TRICARE- Watch an overview video & take free public TRICARE courses online.

TRICARE Online:
https://www.tricareonline.com/

You can make Primary Care appointments, check lab results and even order your pharmacy refills using TOL, 24 hours a day, 7 days a week.
Contact: (800) 600-9332

TRICARE For Life:
https://www.tricare.mil/tfl
Contact- (866) 773-0404

TRICARE for Life is your Medicare-wraparound coverage for TRICARE-eligible beneficiaries who have Medicare Part A and B. TRICARE for Life beneficiaries can receive care at military hospitals and clinics, but only on a space-available basis.

TRICARE Pharmacy Program:
https://www.tricare.mil/pharmacy

The TRICARE Pharmacy Program provides the prescription drugs you need, when you need them, in a safe, easy, and affordable way.

Customer Service Community Directory:
https://www.tricare.mil/bcacdcao/

The directory helps you connect with a Beneficiary Counseling and Assistance Coordinator (BCAC), Debt Collection Assistance Officer (DCAO), or other member of the customer service community. If you have questions or issues specific to a single clinic or hospital, contact someone listed for that facility.

You may contact any customer service community representative for general TRICARE issues.

Must be registered in the DEERS program to be eligible for TRICARE
Defense Enrollment Eligibility Reporting System:
https://www.tricare.mil/deers

 

Base Listings

The numbers for Fairchild Air Force Base have low accuracy due to its unique utilization. Entire companies are rotated through on a regular basis, so large portions of the phone directory are subject to change without notice. Please contact the base operator at (509) 247-1212 if you experience any difficulty reaching your desired contact.

Name Level Name Phone
Adult Day Health Care VA Palo Alto Health Care System - Menlo Park Division 1 (650) 493-5000 ext: 64663
Appointment Scheduling VA Palo Alto Health Care System - Menlo Park Division 1 (800) 455-0057 ext: 3
Caregiver Support Program VA Palo Alto Health Care System - Menlo Park Division 1 (650) 493-5000 ext: 27795
Caregiver Support Program VA Palo Alto Health Care System - Menlo Park Division 1 (650) 493-5000 ext: 24727
Chaplain Services / Spiritual Care VA Palo Alto Health Care System - Menlo Park Division 1 (650) 493-5000 ext: 23102
Compensated Work Therapy- Program VA Palo Alto Health Care System - Menlo Park Division 1 (650) 493-5000 ext: 22063
HUD-VASH Program VA Palo Alto Health Care System - Menlo Park Division 1 (650) 493-5000 ext: 25590
Homemaker Home Health Aide VA Palo Alto Health Care System - Menlo Park Division 1 (650) 493-5000 ext: 64663
Men's Trauma Recovery Program VA Palo Alto Health Care System - Menlo Park Division 1 (650) 493-5000 ext: 27166
Mental Health Clinic - Enrolled Patients VA Palo Alto Health Care System - Menlo Park Division 1 (650) 614-9997 ext: 22234
Mental Health Clinic - New Patients VA Palo Alto Health Care System - Menlo Park Division 1 (650) 614-9997 ext: 23421
Military Sexual Trauma VA Palo Alto Health Care System - Menlo Park Division 1 (650) 614-9997 ext: 27107
National Center for PTSD VA Palo Alto Health Care System - Menlo Park Division 1 (650) 617-2684
Non-VA Medical Care Program - Fee Basis VA Palo Alto Health Care System - Menlo Park Division 1 (650) 617-2788
Police Service - Menlo Park VA Palo Alto Health Care System - Menlo Park Division 1 (650) 493-5000 ext: 22699
Primary Care Clinic Appointments VA Palo Alto Health Care System - Menlo Park Division 1 (855) 632-8262
Purchased Home Skilled Service VA Palo Alto Health Care System - Menlo Park Division 1 (650) 493-5000 ext: 64663
Recreation Therapy VA Palo Alto Health Care System - Menlo Park Division 1 (650) 493-5000 ext: 65601
Release of Information / Medical Records VA Palo Alto Health Care System - Menlo Park Division 1 (650) 493-5000 ext: 22899
Trauma Recovery Services VA Palo Alto Health Care System - Menlo Park Division 1 (650) 493-5000 ext: 65577
Western Blind Rehabilitation Center VA Palo Alto Health Care System - Menlo Park Division 1 (650) 614-9952
Women's Trauma Recovery Program VA Palo Alto Health Care System - Menlo Park Division 1 (650) 493-5000 ext: 27166
Womens Counseling Center VA Palo Alto Health Care System - Menlo Park Division 1 (650) 493-5000 ext: 25000