VA Palo Alto Health Care System
Palo Alto, CA 94304 (650) 493-5000
About
The VA Palo Alto Health Care System (VAPAHCS) consists of three inpatient facilities located at Palo Alto, Menlo Park, and Livermore, plus seven outpatient clinics in San Jose, Fremont, Capitola, Monterey, Stockton, Modesto, and Sonora. These facilities provide some of the world’s finest medical care and cutting-edge technology.
Medical Care
Tricare Numbers
Nurse Advice Hotline TRICARE: (800) 874-2273 Opt 1
Primary Care Appointments: (800) 600-9332
TRICARE for Life: (866) 773-0404
TRICARE
Tricare partners with United Healthcare Military & Veterans as its regional contractor in the Western United States to provide health care services and support to beneficiaries.
Home TRICARE:
https://www.tricare.mil
Tricare Home Page allows access to Enroll in or Purchase a Plan, File or Check a Claim, View Referrals, Find a Health Care Provider, Change Your Primary Care Manager, Compare Plans, Manage Prescriptions and much more.
Nurse Advice Line TRICARE: (800) 874-2273 Opt 1.
The Nurse Advice Line is available to all TRICARE beneficiaries in the U.S., except those enrolled in US Family Health Plan. You can call the Nurse Advice Line 24/7, at no cost to you, to talk to a registered nurse who can: Answer your urgent care questions.
New to TRICARE:
https://www.tricare.mil/Plans/New
Learn more about TRICARE- Watch an overview video & take free public TRICARE courses online.
TRICARE Online:
https://www.tricareonline.com/
You can make Primary Care appointments, check lab results and even order your pharmacy refills using TOL, 24 hours a day, 7 days a week.
Contact: (800) 600-9332
TRICARE For Life:
https://www.tricare.mil/tfl
Contact- (866) 773-0404
TRICARE for Life is your Medicare-wraparound coverage for TRICARE-eligible beneficiaries who have Medicare Part A and B. TRICARE for Life beneficiaries can receive care at military hospitals and clinics, ​but only on a space-available basis.
TRICARE Pharmacy Program:
https://www.tricare.mil/pharmacy
The TRICARE Pharmacy Program provides the prescription drugs you need, when you need them, in a safe, easy, and affordable way.
Customer Service Community Directory:
https://www.tricare.mil/bcacdcao/
The directory helps you connect with a Beneficiary Counseling and Assistance Coordinator (BCAC), Debt Collection Assistance Officer (DCAO), or other member of the customer service community. If you have questions or issues specific to a single clinic or hospital, contact someone listed for that facility.
You may contact any customer service community representative for general TRICARE issues.
Must be registered in the DEERS program to be eligible for TRICARE
Defense Enrollment Eligibility Reporting System:
https://www.tricare.mil/deers
Base Listings
The numbers for Fairchild Air Force Base have low accuracy due to its unique utilization. Entire companies are rotated through on a regular basis, so large portions of the phone directory are subject to change without notice. Please contact the base operator at (509) 247-1212 if you experience any difficulty reaching your desired contact.
| Name | Level Name | Phone |
|---|---|---|
| Addiction Treatment Services | VA Palo Alto Health Care System |
(650) 493-5000 ext: 60050 |
| Admissions & Eligibility | VA Palo Alto Health Care System |
(650) 493-5000 ext: 66266 |
| Advice Nurse | VA Palo Alto Health Care System |
(650) 493-5000 ext: 66266 |
| Anesthesiology and Perioperative Care | VA Palo Alto Health Care System |
(650) 858-3938 |
| Appointment Scheduling | VA Palo Alto Health Care System |
(650) 858-3938 |
| Audiology and Speech Pathology Services Line 1 | VA Palo Alto Health Care System |
(650) 493-5000 |
| Audiology and Speech Pathology Services Line 2 | VA Palo Alto Health Care System |
(650) 493-5000 ext: 65597 |
| Bariatric Surgery | VA Palo Alto Health Care System |
(650) 493-5000 ext: 66127 |
| Bioethics Consultation Service | VA Palo Alto Health Care System |
(650) 493-5000 ext: 65544 |
| Cardiology | VA Palo Alto Health Care System |
(650) 858-3932 |
| Cardiothoracic Surgery (Heart and Lungs) | VA Palo Alto Health Care System |
(650) 493-5000 ext: 66100 |
| Chaplain Service | VA Palo Alto Health Care System |
(650) 493-5000 ext: 65532 |
| Compensation & Pension | VA Palo Alto Health Care System |
(650) 493-5000 ext: 65912 |
| Compliance and Business Integrity Office | VA Palo Alto Health Care System |
(650) 493-5000 ext: 67012 |
| Defenders Lodge | VA Palo Alto Health Care System |
(650) 493-5000 ext: 61333 |
| Dental Clinic | VA Palo Alto Health Care System |
(650) 493-5000 ext: 65621 |
| Dermatology Service | VA Palo Alto Health Care System |
(650) 493-5000 ext: 63706 |
| Emergency Department | VA Palo Alto Health Care System |
(650) 849-0221 |
| Extended Care | VA Palo Alto Health Care System |
(650) 493-5000 ext: 65495 |
| Fisher House | VA Palo Alto Health Care System |
(650) 493-5000 ext: 60384 |
| Gastroenterology / GI Service | VA Palo Alto Health Care System |
(650) 493-5000 ext: 64800 |
| General Surgery | VA Palo Alto Health Care System |
(650) 493-5000 ext: 65863 |
| Geriatric Research, Education and Clinical Center | VA Palo Alto Health Care System |
(650) 858-3933 |
| Hand Surgery | VA Palo Alto Health Care System |
(650) 493-5000 ext: 67337 |
| Information Desk | VA Palo Alto Health Care System |
(650) 493-5000 ext: 60026 |
| Lesbian, Gay, Bisexual and Transgender Resources | VA Palo Alto Health Care System |
(650) 493-5000 ext: 68274 |
| MOVE Weight Management Program | VA Palo Alto Health Care System |
(855) 632-8262 |
| Mental Health | VA Palo Alto Health Care System |
(650) 493-5000 ext: 65577 |
| MyhealtheVet | VA Palo Alto Health Care System |
(650) 849-0393 |
| Neurology | VA Palo Alto Health Care System |
(650) 858-3976 |
| Neurosurgery | VA Palo Alto Health Care System |
(650) 493-5000 ext: 65709 |
| Nuclear Medicine | VA Palo Alto Health Care System |
(650) 493-5000 ext: 65520 |
| Nurse Advice Line | VA Palo Alto Health Care System |
(650) 493-5000 ext: 65520 |
| Nursing Services | VA Palo Alto Health Care System |
(650) 493-5000 ext: 64010 |
| Occupational Therapy | VA Palo Alto Health Care System |
(650) 493-5000 ext: 63341 |
| Oncology | VA Palo Alto Health Care System |
(650) 493-5000 ext: 64948 |
| Ophthalmology | VA Palo Alto Health Care System |
(650) 493-5000 ext: 65751 |
| Optometry | VA Palo Alto Health Care System |
(800) 455-0057 |
| Orthopedic Surgery Service | VA Palo Alto Health Care System |
(650) 493-5000 ext: 66101 |
| Otolaryngology (Ear, Nose and Throat) | VA Palo Alto Health Care System |
(650) 493-5000 ext: 65535 |
| PACT Psychology | VA Palo Alto Health Care System |
(650) 493-5000 ext: 73632 |
| Pain Clinic | VA Palo Alto Health Care System |
(650) 493-5000 ext: 65519 |
| Pathology and Laboratory | VA Palo Alto Health Care System |
(650) 493-5000 ext: 62321 |
| Patient Advocate | VA Palo Alto Health Care System |
(650) 493-5000 ext: 65544 |
| Patient Travel Pay | VA Palo Alto Health Care System |
(650) 493-5000 ext: 65687 |
| Pharmacy | VA Palo Alto Health Care System |
(800) 311-2511 |
| Physical Medicine & Rehabilitation Service | VA Palo Alto Health Care System |
(650) 493-5000 ext: 65469 |
| Physical Therapy | VA Palo Alto Health Care System |
(650) 493-5000 ext: 65469 |
| Plastic Surgery | VA Palo Alto Health Care System |
(650) 493-5000 ext: 64438 |
| Podiatry | VA Palo Alto Health Care System |
(650) 493-5000 ext: 68637 |