VA Pittsburgh Healthcare System - University Dr.

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About

VA Pittsburgh Healthcare System (VAPHS) is an integrated health care system that proudly serves the Veteran population throughout the tri-state area of Pennsylvania, Ohio and West Virginia. VAPHS consists of two clinical care facilities in Pittsburgh as well as five community-based outpatient clinics.

VAPHS also serves as a tertiary referral center for the western half of VA Healthcare–VISN 4, treating Veterans from Altoona, Butler, and Erie, in Pennsylvania and Clarksburg, West Virginia.

VA Pittsburgh Healthcare System is home to national independent liver and renal transplant centers, a regional cardiac surgery center, a bariatric referral center, an oncology referral center, and a dialysis center. The healthcare system has earned recognition as a National Center of Clinical Excellence in women Veterans health programs and in renal dialysis.

VAPHS maintains academic affiliations with more than 170 associated health educational programs, including the University of Pittsburgh Schools of Medicine and Dental Medicine. VAPHS also supports an active research program, including four National Research Centers of Excellence.

Our Mission Statement
The mission of VA Pittsburgh Healthcare System is to honor America’s Veterans with world-class health care, train their future providers and advance medical knowledge through research.

Our Vision Statement
Our shared vision is to partner with Veterans and their families to optimize their health and quality of life through integrated, innovative and compassionate care.

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Directions

University Drive campus
Our University Drive campus serves as the acute care facility and has 146 operating beds distributed among medicine, surgery, neurology and critical care. A range of outpatient services and 78 secure, private psychiatric beds are also located at this campus.

H.J. Heinz campus
Our H.J. Heinz campus is home to a 262-bed community living center as well as an ambulatory care center that offers outpatient services including dental, primary care, pharmacy and rehabilitation services. The campus also offers a 65-bed Veterans recovery center and 31 psychiatric residential rehabilitation treatment beds.

Community Based Outpatient Clinics
Our community-based outpatient clinics are staffed by caring professionals who provide primary care services including general medical care, physical exams, and laboratory, radiology, dietary and podiatry services. Our Veterans deserve not only the best health care available but also care that is easily accessible and convenient.

Fisher House
In collaboration with the Fisher House Foundation, VAPHS operates a Fisher House on its University Drive campus. The Fisher House assists families that are in need and ensures that they are provided with the comforts of home in a supportive environment.

VA Healthcare-VISN 4
VA Pittsburgh Healthcare System is part of VA Healthcare – VISN 4, an integrated system consisting of ten VA medical centers throughout Pennsylvania and parts of West Virginia, Delaware, New Jersey, New York and Ohio.

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Medical Care

Tricare Numbers
Nurse Advice Hotline TRICARE: (800) 874-2273 Opt 1
Primary Care Appointments: (800) 600-9332
TRICARE for Life: (866) 773-0404

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TRICARE
Tricare partners with United Healthcare Military & Veterans as its regional contractor in the Western United States to provide health care services and support to beneficiaries.

Home TRICARE:
https://www.tricare.mil

Tricare Home Page allows access to Enroll in or Purchase a Plan, File or Check a Claim, View Referrals, Find a Health Care Provider, Change Your Primary Care Manager, Compare Plans, Manage Prescriptions and much more.

Nurse Advice Line TRICARE: (800) 874-2273 Opt 1.

The Nurse Advice Line is available to all TRICARE beneficiaries in the U.S., except those enrolled in US Family Health Plan. You can call the Nurse Advice Line 24/7, at no cost to you, to talk to a registered nurse who can: Answer your urgent care questions.

New to TRICARE:
https://www.tricare.mil/Plans/New

Learn more about TRICARE- Watch an overview video & take free public TRICARE courses online.

TRICARE Online:
https://www.tricareonline.com/

You can make Primary Care appointments, check lab results and even order your pharmacy refills using TOL, 24 hours a day, 7 days a week.
Contact: (800) 600-9332

TRICARE For Life:
https://www.tricare.mil/tfl
Contact- (866) 773-0404

TRICARE for Life is your Medicare-wraparound coverage for TRICARE-eligible beneficiaries who have Medicare Part A and B. TRICARE for Life beneficiaries can receive care at military hospitals and clinics, ​but only on a space-available basis.

TRICARE Pharmacy Program:
https://www.tricare.mil/pharmacy

The TRICARE Pharmacy Program provides the prescription drugs you need, when you need them, in a safe, easy, and affordable way.

Customer Service Community Directory:
https://www.tricare.mil/bcacdcao/

The directory helps you connect with a Beneficiary Counseling and Assistance Coordinator (BCAC), Debt Collection Assistance Officer (DCAO), or other member of the customer service community. If you have questions or issues specific to a single clinic or hospital, contact someone listed for that facility.

You may contact any customer service community representative for general TRICARE issues.

Must be registered in the DEERS program to be eligible for TRICARE
Defense Enrollment Eligibility Reporting System:
https://www.tricare.mil/deers