VA Western New York Healthcare System-Buffalo VA Medical Center

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3495 Bailey Avenue
Buffalo, NY 14215
1 (716) 834-9200

About

Welcome to VA Western New York Healthcare System — a member of VA Health Care Upstate New York. Our staff is dedicated to working toward one purpose, making your stay at this VA as comfortable as possible. We welcome the opportunity to serve you. We will make you our highest priority.

During your stay at our Medical Center, our staff is available to assist you with your concerns. Please direct your questions to a member of your health care team or any other Medical Center employee. We welcome comments or suggestions concerning your stay. Your input will help us continue to meet our goal of providing quality health care to Veterans.

Paul S. Crews, MPH, FACHE
Medical Center Director

VA Western New York Healthcare System (VAWNYHS), part of VA Health Care Upstate New York (VISN 2), consists of two health care facilities in Buffalo and Batavia, as well as community based outpatient clinics in Dunkirk, Jamestown, Lackawanna, Lockport, Niagara Falls, Olean and Springville.

The Buffalo VA Medical Center opened in 1950 and provides medical, surgical, mental health and long term care services through a range of inpatient and outpatient programs. It is the main referral center for cardiac surgery, cardiology and comprehensive cancer care for central and western New York and northern Pennsylvania.

The Batavia facility opened its doors in 1933. It provides geriatric and rehabilitation services, separate residential post traumatic stress disorder units for men and women, and outpatient services. In 1995, a New York State Veterans Home was built on the Batavia grounds making additional extended care available.


Medical Care

Tricare Numbers
Nurse Advice Hotline TRICARE: (800) 874-2273 Opt 1
Primary Care Appointments: (800) 600-9332
TRICARE for Life: (866) 773-0404


TRICARE
Tricare partners with United Healthcare Military & Veterans as its regional contractor in the Western United States to provide health care services and support to beneficiaries.

Home TRICARE:
https://www.tricare.mil

Tricare Home Page allows access to Enroll in or Purchase a Plan, File or Check a Claim, View Referrals, Find a Health Care Provider, Change Your Primary Care Manager, Compare Plans, Manage Prescriptions and much more.

Nurse Advice Line TRICARE: (800) 874-2273 Opt 1.

The Nurse Advice Line is available to all TRICARE beneficiaries in the U.S., except those enrolled in US Family Health Plan. You can call the Nurse Advice Line 24/7, at no cost to you, to talk to a registered nurse who can: Answer your urgent care questions.

New to TRICARE:
https://www.tricare.mil/Plans/New

Learn more about TRICARE- Watch an overview video & take free public TRICARE courses online.

TRICARE Online:
https://www.tricareonline.com/

You can make Primary Care appointments, check lab results and even order your pharmacy refills using TOL, 24 hours a day, 7 days a week.
Contact: (800) 600-9332

TRICARE For Life:
https://www.tricare.mil/tfl
Contact- (866) 773-0404

TRICARE for Life is your Medicare-wraparound coverage for TRICARE-eligible beneficiaries who have Medicare Part A and B. TRICARE for Life beneficiaries can receive care at military hospitals and clinics, ​but only on a space-available basis.

TRICARE Pharmacy Program:
https://www.tricare.mil/pharmacy

The TRICARE Pharmacy Program provides the prescription drugs you need, when you need them, in a safe, easy, and affordable way.

Customer Service Community Directory:
https://www.tricare.mil/bcacdcao/

The directory helps you connect with a Beneficiary Counseling and Assistance Coordinator (BCAC), Debt Collection Assistance Officer (DCAO), or other member of the customer service community. If you have questions or issues specific to a single clinic or hospital, contact someone listed for that facility.

You may contact any customer service community representative for general TRICARE issues.

Must be registered in the DEERS program to be eligible for TRICARE
Defense Enrollment Eligibility Reporting System:
https://www.tricare.mil/deers

Base Listings

The numbers for Fairchild Air Force Base have low accuracy due to its unique utilization. Entire companies are rotated through on a regular basis, so large portions of the phone directory are subject to change without notice. Please contact the base operator at (509) 247-1212 if you experience any difficulty reaching your desired contact.

Name Level Name Phone
Acupuncture VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-6060
Adult Day Health Care VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-3244
Agent Orange Registry Exams VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-8787
Alzheimers Disease and Dementia Care VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-3158
Audiology & Speech Pathology VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-6095
Cancer Care Oncology VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-3191
Cardiology VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-8641
Chaplain VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-8653
Community Living Center VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-6308
Community Living Center VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-6084
Compensation and Pension Exams VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-8787
Dentistry VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-8738
Diabetes VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-7343
Dialysis VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-3211
Eye and Vision Care VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-7843
Eye and Vision Care VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-8795
Fee Basis/Fee Service VA Western New York Healthcare System-Buffalo VA Medical Center 1 (800) 396-7929
Former Prisoner of War Advocate VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-8885
HIV and AIDS Treatment VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-8757
Home Based Primary Care VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-8858
Home Telehealth VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-7377
Homemaker and Home Health Aide Program VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-8982
Hospice and Palliative Care VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-8541
Lesbian,Gay, Bisexual, Transgender Patient Centered Care VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-7264
Lab and Pathology Services VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-8702
MOVE! Weight Management Program VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-3233
MOVE! Weight Management Program VA Western New York Healthcare System-Buffalo VA Medical Center 1 (877) 619-0106
Mammography VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-7820
Mammography VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-7821
Mental Health VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-3116
Mental Health VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-3117
Military Sexual Trauma Counseling VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-7452
Nutrition and Food Services VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-6339
OEF OIF OND VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-3111
Obstetrics and Gynecology VA Western New York Healthcare System-Buffalo VA Medical Center 1 (866) 884-8567
Occupational Therapy and Physical Medicine VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-8661
Orthopedics VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-6060
Pharmacy VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-6334
Pharmacy VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-6581
Podiatry VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-8934
Polytrauma Program VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-8661
Post Traumatic Stress Disorder VA Western New York Healthcare System-Buffalo VA Medical Center 1 (585) 297-1200
Primary Care VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 834-9200
Primary Care VA Western New York Healthcare System-Buffalo VA Medical Center 1 (800) 532-8387
Prosthetics and Sensory Aids Service VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-6358
Radiology and Diagnostic Imaging VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-7820
Radiology and Diagnostic Imaging VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-7821
Spinal Cord Injury and Disorders VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-6028
Substance Abuse Services VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-8565
Telehealth VA Western New York Healthcare System-Buffalo VA Medical Center 1 (716) 862-8840